Roadside Service AvailabilityWherever you drive in the United States orCanada, an advisor is available to assist you overthe phone. A dealer technician, if available, cantravel to your location within a 30 mile (50 km)radius of a participating Cadillac dealership.If beyond this radius, we will arrange to have yourcar towed to the nearest Cadillac dealership.Reaching Roadside ServiceDial the toll-free Roadside Service number:1-800-882-1112. A Roadside Service Advisor willassist you and request the following information:• A description of the problem• Name, home address, home telephonenumber• Location of your Cadillac and number you arecalling from• The model year, Vehicle Identification Number(VIN), mileage, and date of deliveryRoadside Service for the Hearing orSpeech ImpairedRoadside Service is prepared to assist ownerswho have hearing difficulties or are speechimpaired. Cadillac has installed specialtelecommunication devices called Text Telephone(TTY) in the Roadside Service Center.Any customer who has access to a (TTY) or aconventional teletypewriter can communicate withCadillac by dialing from the United States orCanada 1-888-889-2438 — daily, 24 hours.Courtesy TransportationTo enhance your ownership experience, we andour participating dealers are proud to offerCourtesy Transportation, a customer supportprogram for new vehicles.The Courtesy Transportation program is offered tocustomers in conjunction with theBumper-to-Bumper coverage provided by the NewVehicle Limited Warranty. Several transportationoptions are available when warranty repairsare required. This will reduce your inconvenienceduring warranty repairs.488
