Emergency Road Service is performed on site for thefollowing situations:• Towing Service• Battery Jump Starting• Lock Out Assistance• Fuel Delivery• Flat Tire Change (Covers change only)• Trip Interruption — If your trip is interrupted dueto a warranty failure, incidental expenses maybe reimbursed during the 48 months/50,000 miles(80 000 km) warranty period. Items coveredare hotel, meals, and rental car.Roadside Service AvailabilityWherever you drive in the United States or Canada,an advisor is available to assist you over the phone.A dealer technician, if available, can travel to yourlocation within a 30 mile (50 km) radius of a participatingCadillac dealership. If beyond this radius, we willarrange to have your car towed to the nearest Cadillacdealership.Reaching Roadside ServiceDial the toll-free Roadside Service number:1-800-882-1112. A Roadside Service Advisor will assistyou and request the following information:• A description of the problem• Name, home address, home telephone number• Location of your Cadillac and number you arecalling from• The model year, Vehicle Identification Number (VIN),mileage, and date of deliveryRoadside Service for the Hearing orSpeech ImpairedRoadside Service is prepared to assist owners whohave hearing difficulties or are speech impaired. Cadillachas installed special telecommunication devices calledText Telephone (TTY) in the Roadside Service Center.Any customer who has access to a (TTY) or aconventional teletypewriter can communicate withCadillac by dialing from the United States or Canada1-888-889-2438 — daily, 24 hours.7-7
