Cisco Small Business Pro SPA 504G manuals
Small Business Pro SPA 504G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- getting started
- Overview of the Phones
- Network Configurations
- Cisco SPA9000 Voice System
- Updating Firmware
- Determining the Firmware Version
- Determining the IP Address of the Phone
- Downloading the Firmware
- Using the Web-Based Configuration Utility
- Allowing Web Access to the IP Phone
- Saving the Configuration Profile
- Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series)
- Viewing Phone Information
- Viewing the Reboot History on the Phone Web User Interface
- Ensuring Voice Quality
- Bandwidth Requirements
- Factors Affecting Voice Quality
- SIP Publish Signaling Improvements
- configuring lines
- Configuring a Line Key
- Configuring Call Appearance Per Line
- Expand Call Appearance Per Line
- Configuring Call Pickup and Busy Lamp Field
- Configuring Speed Dial
- Configuring Audio Indication for Call Pickup Event
- Configuring Phone Information and Display Settings
- Customizing the Startup Screen
- Changing the Display Background
- Configuring the Screen Saver
- Configuring the LCD Contrast
- Configuring Linksys Key System Parameters
- Enabling Call Features
- Enabling Call Park and Call Pickup Services
- Enabling Conferencing
- Enabling Paging (Intercom)
- Enabling Service Announcements
- Programmable Softkeys
- Configuring the Message Waiting Indicator
- Configuring Ring Tones
- User-Created MP3 Ring Tones (Cisco SPA525G or Cisco SPA525G2)
- Assigning a Ring Tone to an Extension
- Configuring RSS Newsfeeds (Cisco SPA525G or Cisco SPA525G2)
- Configuring Audio Settings
- Configuring Audio Input Gain (Cisco SPA300 Series and Cisco SPA500 Se ries)
- Configuring Bluetooth (Cisco SPA525G or Cisco SPA525G2 only)
- Pairing a Bluetooth Headset
- Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone
- Initiating Pairing from the Cisco SPA525G2
- Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
- Enabling SMS Messaging
- Enabling and Configuring the Phone Web Server
- Configure the Web Server from the Phone Screen Interface
- Configuring BroadSoft Directory
- Configuring Synchronization of Do Not Disturb and Call Forward on a Per Line Basis (Applicable to Broadsoft)
- Configuring Synchronization of DND and CEWD by Using the Configuration File
- Configuring Broadsoft ACD Support
- Configuring Music On Hold
- Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2)
- Configuring the User Name and Account on the Camera
- Viewing the Video
- SIP and Cisco IP Phones
- SIP Over TCP
- RFC3311 Support
- Configuring SIP
- Configuring SIP Timer Values
- Configuring Response Status Code Handling
- Configuring SDP Payload Types
- Configuring SIP Settings for Extensions
- Configuring a SIP Proxy Server
- Configuring Subscriber Information Parameters
- Configuring the IP Phone Communications Protocol
- Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2
- NAT Mapping with Session Border Controller
- NAT Mapping with STUN
- Determining Whether the Router Uses Symmetric or Asymmetric NAT
- Setting Security Features
- Securing Voice Traffic with SRTP
- Secure Call Indication Tone
- Configuring Domain and Internet Settings
- Configuring Power Settings
- Configuring VLAN Settings
- TLV Information
- Configuring the VLAN Settings
- Configuring SSL VPN on the Cisco SPA525G or Cisco SPA525G2
- Configuring the VPN on the Security Appliance
- Redundant Provisioning Servers
- Automatic In-House Preprovisioning
- Server Certificates
- Client Certificates
- Manually Provisioning a Phone from the Keypad
- Sample Configuration File
- Updating Profiles and Firmware
- Launch a Firmware Update by using a Browser Command
- Launch a Profile Update by using a Browser Command
- Configuring a Custom Certificate Authority
- Using TR-069
- Scripting for Cadences, Call Progress Tones, and Ring Tones
- Tone Script
- Example: SIT Tone
- Ring Script
- Call Progress Tones
- Example 2: Distinctive Ring (short, short, short, long)
- Control Timer Values (sec)
- Configuring Supplementary Services (Star Codes)
- Activating or Deactivating Supplementary Services
- Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series)
- Outbound Call Codec Selection Codes
- Localizing Your IP Phone
- Managing the Time and Date
- Configuring Daylight Saving Time
- Daylight Saving Time Examples
- Selecting a Display Language
- About Dial Plans
- Digit Sequences
- Digit Sequence Examples
- Acceptance and Transmission of the Dialed Digits
- Dial Plan Timer (Off-Hook Timer)
- Interdigit Long Timer (Incomplete Entry Timer)
- Interdigit Short Timer (Complete Entry Timer)
- Editing Dial Plans on the IP Phone
- Resetting the Control Timers
- led script
- LED Script Examples
- Info Tab
- Network Configuration (SPCP)
- VPN Status (Cisco SPA525G or Cisco SPA525G2 Only)
- Phone Status
- Ext Status
- Line/Call Status
- Downloaded Ring Tone
- System Tab
- Internet Connection Type and Static IP Settings
- Power Settings (Cisco SPA500 Series or Cisco SPA300 Series Only)
- Optional Network Configuration
- VLAN Settings
- Wi-Fi Settings (Cisco SPA525G or Cisco SPA525G2 Only)
- SIP Parameters
- SIP Timer Values (sec)
- Response Status Code Handling
- RTP Parameters
- SDP Payload Types
- NAT Support Parameters
- Linksys Key System Parameters
- Provisioning Tab
- Distinctive Ring Patterns
- Vertical Service Activation Codes
- Vertical Service Announcement Codes
- Time (Cisco SPA525G or Cisco SPA525G2 Only)
- Language (Cisco SPA525G or Cisco SPA525G2 Only)
- Phone Tab
- Line Key
- Miscellaneous Line Key Settings
- Line Key LED Pattern
- Supplementary Services
- Ring Tone (Cisco SPA300 Series and Cisco SPA500 Series)
- Ring Tone (Cisco WIP310)
- Auto Input Gain (dB)
- Multiple Paging Group Parameters
- BroadSoft Settings
- LDAP Corporate Directory Search
- XML Service
- General
- NAT Settings
- Network Settings
- SIP Settings
- Call Feature Settings
- Proxy and Registration
- Subscriber Information
- Audio Configuration
- Dial Plan Script
- User Tab
- Camera Settings (Cisco SPA525G or Cisco SPA525G2)
- Screen (Cisco SPA525G or Cisco SPA525G2)
- Attendant Console Tab (Cisco SPA500 Series)
- Attendant Console Status
- Cisco SPA525G or Cisco SPA525G2-Specific Tabs
- Personal Address Book
Small Business Pro SPA 504G
Table of contents
Small Business Pro SPA 504G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Cisco SPA500S Attendant Console
- Network Configurations
- Cisco SPA 9000 Voice System
- Cisco Unified Communications 500 Series for Small Business
- Upgrading Firmware
- Determining the Current Firmware Version
- Determining Your IP Address
- Downloading the Firmware
- Using the Web-Based Configuration Utility
- Understanding Administrator and User Views
- Accessing Administrative Options
- Roadmap to Configuration Utility Features
- Viewing Phone Information
- Viewing the Reboot History on the Web GUI
- Chapter 2: Configuring Lines and Extensions
- Configuring a Line
- Configuring Shared Line Appearance
- Configuring Call Appearance Per Line
- Lines on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone
- Configuring Speed Dial
- Configuring Audio Indication for Call Pickup Event
- Configuring Unused Line Keys to Access Services
- Configuring Line Key LED Patterns on the Cisco SPA300 Series or Cisco SPA500 Series IP Phone
- Configuring Extensions
- Chapter 3: Customizing Cisco SPA and Wireless IP Phones
- Configuring Phone Information and Display Settings
- Configuring Internal Voice Mail for Each Extension (When Using Cisco SPA400 for Voice Mail)
- Changing the Display Background (Cisco SPA300 Series and Cisco SPA500 Series)
- Configuring the Screen Saver
- Configuring the LCD Contrast
- Configuring Back Light Settings (Cisco SPA525G/525G2)
- Enabling Call Features
- Enabling ACD Service
- Enabling Call Park and Call Pickup Services
- Enabling Conferencing
- Enabling the Missed Call Shortcut
- Single
- Configuring Paging Groups
- Enabling Secure Call
- Customizing Phone Softkeys
- Programmable Softkeys
- Configuration Example
- Configuring the Message Waiting Indicator
- Configuring On-Demand Ring Tones (Cisco SPA525G/525G2)
- Assigning a Ring Tone to an Extension
- Configuring RSS Newsfeeds on the Cisco SPA525G/525G2 IP Phone
- Configuring Audio Settings
- Enabling Wireless (Cisco SPA525G/525G2 only)
- Enabling Bluetooth (Cisco SPA525G/525G2)
- Using a Bluetooth Headset (Cisco SPA525G/525G2)
- Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone
- Initiating Pairing from the Cisco SPA525G2
- Enabling SMS Messaging
- Enabling the Web Server
- Configuring Lightweight Directory Access Protocol (LDAP) for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones
- Configuring BroadSoft Directory
- Configuring Synchronization of Do Not Disturb and Call Forward on a Per Line Basis (Applicable to Broadsoft)
- Configuring Synchronization of DND and CEWD Using the Configuration Util ity
- Configuring Broadsoft ACD Support Using the Configuration Utility
- Configuring Music On Hold
- Configuring Video Surveillance on the Cisco SPA525G/525G2
- Configuring the User Name and Account on the Camera
- Viewing the Video
- Chapter 4: Configuring SIP, SPCP, and NAT
- SIP Over TCP
- SIP Proxy Redundancy
- Support for SIP NOTIFY XML-Service
- Configuring SIP Timer Values
- Configuring Response Status Code Handling
- Configuring SDP Payload Types
- Configuring SIP Settings for Extensions
- Configuring a SIP Proxy Server
- Configuring Subscriber Information Parameters
- Configuring SPCP on the Cisco SPA525G/525G2
- Configuring SPCP on the Cisco SPA300 Series and Cisco SPA50XG
- NAT Mapping with Session Border Controller
- Configuring NAT Mapping with STUN
- Determining Whether the Router Uses Symmetric or Asymmetric NAT
- Chapter 5: Configuring Security, Quality, and Network Features
- SIP Initial INVITE and MWI Challenge
- SRTP and Securing Calls
- Secure Call Indication Tone
- Supported Codecs
- Bandwidth Requirements
- Factors Affecting Voice Quality
- SIP Publish Signaling Improvements
- Configuring Voice Codecs
- Configuring Domain and Internet Settings
- Setting a Static IP Address
- Configuring Power Settings
- Setting Optional Network Parameters
- Configuring VLAN Settings for IP Phones
- Configuring Link Layer Discovery Protocol for Media Endpoint Devices (LLDP MED)
- TLV Information
- Configuring the VLAN Settings
- Configuring SSL VPN on the Cisco SPA525G/525G2
- Configuring the VPN on the Security Appliance
- Configuring the VPN on the Cisco SPA525G/525G2
- Chapter 6: Provisioning Basics
- Provisioning Capabilities
- IP Phone Configuration Profiles
- Obtaining the SPC Tool
- Upgrading, Resyncing, and Rebooting Phones
- Firmware Upgrade Parameters
- Resyncing a Phone
- Redundant Provisioning Servers
- Automatic In-House Preprovisioning
- Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series)
- Using HTTPS
- Client Certificates
- ring tones
- Call Progress Tones
- Control Timer Values (sec)
- Configuring Supplementary Services (Star Codes)
- Activating or Deactivating Supplementary Services
- Vertical Service Announcement Codes (Cisco SPA300 and Cisco SPA500 Series)
- Outbound Call Codec Selection Codes
- Localizing Your IP Phone
- Managing the Time and Date
- Configuring Daylight Saving Time
- Daylight Saving Time Examples
- Selecting a Display Language
- Chapter 8: Configuring Dial Plans
- digit sequences
- Digit Sequences
- Digit Sequence Examples
- Acceptance and Transmission of the Dialed Digits
- Dial Plan Timer (Off-Hook Timer)
- Interdigit Long Timer (Incomplete Entry Timer)
- Syntax for the Interdigit Short Timer
- Editing Dial Plans on the IP Phone
- Resetting the Control Timers
- Chapter 9: Configuring the Cisco SPA500S Attendant Console
- Setting Up the Cisco SPA500S Attendant Console
- Configuring the Cisco SPA 9000 for the Cisco SPA500S
- Configuring the BroadSoft Server for the Cisco SPA500S
- Configuring the Cisco SPA500S
- Unit/Key Configuration Scripts
- Assigning Cisco SPA500S LEDs to Phone Extensions
- Cisco SPA 9000 Syntax
- Configuring BroadSoft Busy Lamp Field Auto-Configuration
- Monitoring the Cisco SPA500S
- led script
- LED Script Examples
- Info Tab
- System Information
- Network Configuration (SPCP)
- VPN Status (SPA525G/525G2 Only)
- Phone Status
- Ext Status
- Line/Call Status
- Downloaded Ring Tone
- System Configuration
- Internet Connection Type and Static IP Settings
- Power Settings (SPA50X/)
- Optional Network Configuration
- VLAN Settings
- Wi-Fi Settings (Cisco SPA525G/525G2 Only)
- VPN Settings (Cisco SPA525G/525G2 Only)
- SIP Parameters
- SIP Timer Values (sec)
- Response Status Code Handling
- RTP Parameters
- SDP Payload Types
- NAT Support Parameters
- Linksys Key System Parameters
- Distinctive Ring Patterns
- Vertical Service Activation Codes
- Vertical Service Announcement Codes
- Time (Cisco SPA525G/525G2 Only)
- Phone Tab
- General
- Line Key
- Miscellaneous Line Key Settings
- Line Key LED Pattern
- Supplementary Services
- Ring Tone (Cisco SPA300 Series and Cisco SPA500 Series)
- Ring Tone (WIP310)
- Multiple Paging Group Parameters
- XML Service
- Share Line Appearance
- NAT Settings
- SIP Settings
- Call Feature Settings
- Proxy and Registration
- Subscriber Information
- Audio Configuration
- Dial Plan
- Call Forward
- Camera Settings (Cisco SPA525G/525G2)
- Screen (Cisco SPA525G/525G2)
- Attendant Console Tab (Cisco SPA500 Series)
- Unit
- Cisco SPA525G/525G2-Specific Tabs
- Bluetooth
- Personal Address Book
- Call History
Small Business Pro SPA 504G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Cisco SPA500S Attendant Console
- Cisco SPA 9000 Voice System
- Cisco Unified Communications 500 Series for Small Business
- Other SIP IP PBX Call Control Systems
- Upgrading Firmware
- Determining Your IP Address
- Installing the Firmware
- Using the Web-Based Configuration Utility
- Understanding Administrator and User Views
- Accessing Administrative Options
- Viewing Phone Information
- Chapter 2: Configuring Lines and Extensions
- Configuring a Line
- Configuring Shared Line Appearance
- Unused Lines on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone
- Configuring Speed Dial
- Cisco SPA525G/525G2 (MetaSwitch)
- Configuring Unused Line Keys to Access Services
- Configuring Line Key LED Patterns on the Cisco SPA300 Series or Cisco SPA500 Series IP Phone
- Configuring Extensions
- Chapter 3: Customizing Cisco SPA and Wireless IP Phones
- Configuring Phone Information and Display Settings
- Configuring Internal Voice Mail for Each Extension (When Using Cisco SPA 400 for Voice Mail)
- Changing the Display Background (Cisco SPA300 Series and Cisco SPA500 Series)
- Configuring the Screen Saver
- Configuring the LCD Contrast
- Configuring Back Light Settings (Cisco SPA525G/525G2)
- Configuring Linksys Key System Parameters
- Enabling Anonymous Call and Caller ID Blocking Services
- Enabling Call Back Service
- Enabling Call Transfer and Call Forwarding Services
- Enabling Do Not Disturb
- Logging Missed Calls (Cisco SPA300 Series and Cisco SPA500 Series)
- Configuring a Phone to Automatically Accept
- Enabling Secure Call
- Programmable Softkeys
- Configuration Example
- Configuring the Message Waiting Indicator
- Configuring Ring Tones
- Configuring On-Demand Ring Tones (Cisco SPA525G/525G2)
- User-Created MP3 Ring Tones (Cisco SPA525G/525G2)
- Assigning ring tone to extension
- Configuring RSS Newsfeeds on the Cisco SPA525G/525G2 IP Phone
- Configuring Audio Settings
- Configuring Audio Input Gain (Cisco SPA300 Series and Cisco SPA500 Series)
- Enabling Wireless (Cisco SPA525G/525G2 only)
- Using a Bluetooth Headset (Cisco SPA525G/525G2)
- Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone
- Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
- Enabling SMS Messaging
- Enabling the Web Server
- Configuring Lightweight Directory Access Protocol (LDAP) for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones
- Configuring BroadSoft Directory
- Synchronization: do not disturb/call forward
- Configuring XML Services
- Configuring Music On Hold
- Configuring Extension Mobility
- Configuring Video Surveillance on the Cisco SPA525G/525G2
- Configuring the User Name and Account on the Camera
- Viewing the Video
- Chapter 4: Configuring SIP, SPCP, and NAT
- SIP Over TCP
- SIP Proxy Redundancy
- RFC3311 Support
- Configuring SIP Timer Values
- Configuring Response Status Code Handling
- Configuring SDP Payload Types
- Configuring SIP Settings for Extensions
- Configuring a SIP Proxy Server
- Configuring Subscriber Information Parameters
- Configuring SPCP on the Cisco SPA525G/525G2
- Configuring SPCP on the Cisco SPA300 Series and Cisco SPA50XG
- NAT Mapping with Session Border Controller
- Configuring NAT Mapping with STUN
- Determining Whether the Router Uses Symmetric or Asymmetric NAT
- Chapter 5: Configuring Security, Quality, and Network Features
- SIP Initial INVITE and MWI Challenge
- SRTP and Securing Calls
- Secure Call Indication Tone
- Ensuring Voice Quality
- Bandwidth Requirements
- Factors Affecting Voice Quality
- Configuring Voice Codecs
- Configuring Domain and Internet Settings
- Setting a Static IP Address
- Configuring PPPoE Settings (Cisco SPA525G/525G2 only)
- Setting Optional Network Parameters
- Configuring VLAN Settings for IP Phones
- Configuring Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED)
- TLV Information
- Configuring the VLAN Settings
- Configuring SSL VPN on the Cisco SPA525G/525G2
- Configuring the VPN on the Security Appliance
- Configuring the VPN on the Cisco SPA525G/525G2
- Chapter 6: Provisioning Basics
- Provisioning Capabilities
- IP Phone Configuration Profiles
- Obtaining the SPC Tool
- General Purpose Parameters
- Upgrading, Resyncing, and Rebooting Phones
- Firmware Upgrade Parameters
- Resyncing a Phone
- Rebooting a Phone
- Automatic In-House Preprovisioning
- Configuration Access Control
- Using HTTPS
- Server Certificates
- Chapter 7: Configuring Regional Parameters and Supplementary Services
- Advanced Scripting for Cadences, Call Progress Tones, and Ring Tones
- Example 1: Dial Tone
- Example 1: SIT Tone
- Call Progress Tones
- Control Timer Values (sec)
- Configuring Supplementary Services (Star Codes)
- Activating or Deactivating Supplementary Services
- Bonus Services Announcement description
- Outbound Call Codec Selection Codes
- Miscellaneous Parameters
- Localizing Your IP Phone
- Managing the Time and Date
- Configuring Daylight Saving Time
- Daylight Saving Time Examples
- Creating a Dictionary Server Script
- Chapter 8: Configuring Dial Plans
- Digit Sequences
- Digit Sequence Examples
- Acceptance and Transmission of the Dialed Digits
- Dial Plan Timer (Off-Hook Timer)
- Interdigit Long Timer (Incomplete Entry Timer)
- Interdigit Short Timer (Complete Entry Timer)
- Editing Dial Plans on the IP Phone
- Resetting the Control Timers
- Chapter 9: Configuring the Cisco SPA500S Attendant Console
- Cisco SPA500S Features
- Setting Up the Cisco SPA500S Attendant Console
- Configuring the Cisco SPA 9000 for the Cisco SPA500S
- Configuring the Asterisk Server for the Cisco SPA500S
- Configuring the Cisco SPA500S
- Unit/Key Configuration Scripts
- Assigning Cisco SPA500S LEDs to Phone Extensions
- Cisco SPA 9000 Syntax
- Configuring BroadSoft Busy Lamp Field Auto-Configuration
- Monitoring the Cisco SPA500S
- led script
- LED Script Examples
- Info Tab
- Network Configuration (SPCP)
- VPN Status (SPA525G/525G2 Only)
- Phone Status
- Ext Status
- Downloaded Ring Tone
- System Tab
- Internet Connection Type and Static IP Settings
- PPPoE Settings (Cisco SPA525G/525G2 Only)
- VLAN Settings
- Wi-Fi Settings (Cisco SPA525G/525G2 Only)
- SIP Parameters
- SIP Timer Values (sec)
- Response Status Code Handling
- RTP Parameters
- SDP Payload Types
- NAT Support Parameters
- Linksys Key System Parameters
- Regional Tab
- Distinctive Ring Patterns
- Vertical Service Activation Codes
- Vertical Service Announcement Codes
- Time (Cisco SPA525G/525G2 Only)
- Phone Tab
- Line Key
- Miscellaneous Line Key Settings
- Supplementary Services
- Ring Tone (Cisco SPA300 Series and Cisco SPA500 Series)
- Ring Tone (WIP310)
- Auto Input Gain (dB)
- Multiple Paging Group Parameters
- Lightweight Directory Access Protocol (LDAP) Corporate Directory Search
- XML Service
- General
- NAT Settings
- SIP Settings
- Call Feature Settings
- Proxy and Registration
- Subscriber Information
- Audio Configuration
- Dial Plan
- User Tab
- Call Forward
- Camera Settings (Cisco SPA525G/525G2)
- Screen (Cisco SPA525G/525G2)
- Attendant Console Tab (Cisco SPA500 Series)
- Unit
- Cisco SPA525G/525G2-Specific Tabs
- Bluetooth
- Personal Address Book
- Call History
- where to go from here
Small Business Pro SPA 504G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Overview of the Phones
- Cisco SPA 500 Series and WIP310 IP Phone Administration Guide
- Network Configurations
- Cisco SPA 9000 Voice System
- Cisco Unified Communications 500 Series for Small Business
- Upgrading Firmware
- Determining Your IP Address
- Downloading the Firmware
- Installing the Firmware
- Using the Web Administration User Interface
- Understanding Administrator and User Views
- Understanding Basic and Advanced Views
- Viewing Phone Information
- Configuring Lines
- Configuring a Line
- Configuring Shared Line Appearance
- Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a Cisco SPA 500 Series IP Phone
- Configuring Speed Dial
- Configuring Unused Line Keys to Access Services
- Configuring Line Key LED Patterns on the Cisco SPA 500 Series IP Phone
- Configuring Extensions
- Configuring Phone Information and Display Settings
- Configuring the Phone Name
- Customizing the Startup Screen
- Changing the Display Background (Cisco SPA 500 Series)
- Configuring the Screen Saver
- Configuring the LCD Contrast
- Configuring Back Light Settings (Cisco SPA 525G)
- Enabling Call Features
- Enabling Automatic Call Distribution (ACD)
- Enabling Call Park and Call Pickup
- Enabling Call Waiting
- Enabling Dial Assistance
- Enabling the Missed Call Shortcut
- Enabling Paging (Intercom)
- Configuring Paging Groups
- Enabling Secure Call
- Configuring Phone Features
- Programmable Softkeys
- Configuration Example
- Configuring the Message Waiting Indicator
- Configuring On-Demand Ring Tones (Cisco SPA 525G)
- Configuring RSS Newsfeeds on the Cisco SPA 525G IP Phone
- Configuring Audio Settings
- Configuring Audio Input Gain (Cisco SPA 500 Series)
- Enabling Wireless (Cisco SPA 525G only)
- Enabling SMS Messaging
- Enabling the Web Server
- Configuring BroadSoft Settings (Cisco SPA 500 Series)
- Configuring Synchronization of Do Not Disturb and Call Forward
- Configuring XML Services
- Configuring Music On Hold
- Configuring Extension Mobility with a BroadSoft Server
- Configuring Video Surveillance on the Cisco SPA 525G
- Configuring the User Name and Account on the Camera
- Viewing the Video
- Session Initiation Protocol and Cisco IP Phones
- SIP Over TCP
- SIP Proxy Redundancy
- Support for SIP NOTIFY XML-Service
- Configuring SIP Timer Values
- Configuring Response Status Code Handling
- Configuring SDP Payload Types
- Configuring SIP Settings for Extensions
- Configuring a SIP Proxy Server
- Configuring Subscriber Information Parameters
- Configuring SPCP on the Cisco SPA 525G
- Configuring SPCP on the Cisco SPA 50XG
- NAT Mapping with Session Border Controller
- Configuring NAT Mapping with STUN
- Determining Whether the Router Uses Symmetric or Asymmetric NAT
- Setting Security Features
- SIP Initial INVITE and MWI Challenge
- SRTP and Securing Calls
- Secure Call Indication Tone
- Supported Codecs
- Bandwidth Requirements
- Factors Affecting Voice Quality
- Configuring Voice Codecs
- Configuring Domain and Internet Settings
- Configuring DHCP, Static IP, and PPPoE Information
- Setting a Static IP Address
- Configuring PPPoE Settings
- Setting Optional Network Parameters
- Configuring VLAN Settings
- Configuring SSL VPN on the Cisco SPA 525G
- Configuring the VPN on the Security Appliance
- Provisioning Capabilities
- IP Phone Configuration Profiles
- Obtaining the SPC Tool
- Sample Configuration File
- Upgrading, Resyncing, and Rebooting Phones
- Firmware Upgrade Parameters
- Resyncing a Phone
- Rebooting a Phone
- Automatic In-House Preprovisioning
- Configuration Access Control
- Server Certificates
- Obtaining a Server Certificate
- Advanced Scripting for Cadences, Call Progress Tones, and Ring Tones
- Example 1: Dial Tone
- Example 1: SIT Tone
- Call Progress Tones
- Control Timer Values (sec)
- Configuring Supplementary Services (Star Codes)
- Activating or Deactivating Supplementary Services
- Bonus Services Announcement description
- Outbound Call Codec Selection Codes
- Miscellaneous Parameters
- Localizing Your IP Phone
- Managing the Time and Date
- Configuring Daylight Savings Time
- Daylight Saving Time Examples
- Creating a Dictionary Server Script
- About Dial Plans
- Digit Sequences
- digit sequence examples
- Acceptance and Transmission of the Dialed Digits
- Dial Plan Timer (Off-Hook Timer)
- Interdigit Long Timer (Incomplete Entry Timer)
- Interdigit Short Timer (Complete Entry Timer)
- Editing Dial Plans on the IP Phone
- Resetting the Control Timers
- Cisco SPA 500S Features
- Setting Up the Cisco SPA 500S Attendant Console
- Configuring the Cisco SPA 9000 for the Cisco SPA 500S
- Configuring the Asterisk Server for the Cisco SPA 500S
- Configuring the Cisco SPA 500S
- Unit/Key Configuration Scripts
- Assigning Cisco SPA 500S LEDs to Phone Extensions
- BroadSoft syntax
- Attendant Console Parameters
- Monitoring the Cisco SPA 500S
- Cisco SPA 500S Unit Monitoring Notes
- led script
- LED Script Examples
- Info Tab
- Network Configuration (SPCP)
- Product Information
- Ext Status
- Downloaded Ring Tone
- System Configuration
- Internet Connection Type and Static IP Settings
- PPPoE Settings
- VLAN Settings
- Wi-Fi Settings (Cisco SPA 525G only)
- SIP Parameters
- SIP Timer Values (sec)
- Response Status Code Handling
- RTP Parameters
- SDP Payload Types
- NAT Support Parameters
- Linksys Key System Parameters
- Distinctive Ring Patterns
- Vertical Service Activation Codes
- Vertical Service Announcement Codes
- Time (Cisco SPA 525G Only)
- Phone Tab
- Line Key
- Miscellaneous Line Key Settings
- Line Key LED Pattern
- Supplementary Services
- Ring Tone (Cisco SPA 500 Series)
- Ring Tone (WIP310)
- Multiple Paging Group Parameters
- Extension Mobility
- XML Service
- General
- NAT Settings
- SIP Settings
- Call Feature Settings
- Proxy and Registration
- Subscriber Information
- Audio Configuration
- Dial Plan
- User Tab
- Speed Dial
- Audio Volume
- Attendant Console Tab (Cisco SPA 500 Series)
- Attendant Console Status
- Cisco SPA 525G-Specific Tabs
- Speed Dials
- product resources
Small Business Pro SPA 504G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Chapter 1: Getting Started
- Overview of the Cisco Small Business IP Phones
- Understanding Your Phone Lines and Buttons
- Softkey Buttons
- Using Keypad Shortcuts
- Using the Cisco Attendant Console
- Chapter 2: Installing Your Phone
- Before You Begin
- Connecting the Handset
- Installing the Desk Stand or Wall Mount (Optional)
- Connecting the Power
- Connecting Your Phone to the Network
- Connecting a PC to Your Phone
- Verifying Phone Startup
- Updating Your Phone Firmware
- Download the Firmware from Cisco
- Chapter 3: Using Basic Call Management Functions
- Managing the Audio Source and Volume
- Switching Between the Handset, Headset, or Speakerphone During a Call
- Answering or Placing a Call
- Redialing a Call
- Transferring Calls
- Performing an Unattended (Blind) Transfer
- Managing Missed Calls
- Forwarding Calls
- Forwarding Calls When Your Phone is Busy
- Canceling Call Forwarding All
- Call Forward Deactivation by using Star Codes
- Disabling Do Not Disturb
- Picking Up a Call
- Parking a Call
- Placing a Three-Way Conference Call
- Conferencing a Held Call with an Active Call
- Using Your Personal Directory
- Using the Corporate Directory
- Setting or Changing a Phone Password
- Accessing Voicemail
- Chapter 4: Using Advanced Phone Features
- Configuring Privacy and Security
- Using Secure Call
- Creating Speed Dials
- Creating Speed Dials on Unused Line Buttons
- Using the Paging Feature
- Configuring Auto Answer
- Customizing Your IP Phone Screen
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Using Ring Tones
- Using Star Codes
- Using the Interactive Voice Response Menu on the Cisco SPA501G
- Advanced Procedures for Technical Support Personnel
- Rebooting Your Phone
- Chapter 5: Using the Phone Web User Interface
- Logging in to the Phone Web User Interface
- Making the Web Configuration Utility Viewable and Writable
- Saving the Configuration Profile
- Setting Voice Phone Parameters
- Setting Voice User Parameters
- Viewing Call History Lists
- Viewing Attendant Console Status
- Product Resources
Small Business Pro SPA 504G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Overview of the Cisco Small Business IP Phones
- Phone Features
- Phone Components of Cisco SPA301
- Phone Components of Cisco SPA303 and Cisco SPA500 Series Models
- Cisco SPA500S Attendant Console
- Connecting Wired and Wireless Headsets (Optional)
- Using Softkeys to Handle Calls
- Using Your Line Buttons
- Status Indicators
- Entering and Editing Characters
- using the setup menu
- Chapter 2: Using Basic Phone Functions
- Choosing an Audio Device
- Adjusting Volume and Muting
- Placing, Answering, and Managing Calls
- Placing a Call
- Answering, Diverting, and Ending Calls
- Managing Multiple Calls
- Using a Hot Phone
- Using a Paired Phone
- Using the Intercom and Paging Features
- Transferring Calls
- Viewing and Returning Missed Calls
- Forwarding All Calls
- Setting Do Not Disturb
- Enabling or Disabling Call Waiting
- Picking Up a Call for Another Extension
- Parking a Call
- Creating a Three-Way Conference Call
- Using the Phone Directories
- Using Your Contact List (Personal Address Book)
- Using the Corporate Directories
- Setting or Changing a Phone Password
- Using the Voicemail System
- Accessing Voicemail
- Voicemail Options
- Chapter 3: Using Advanced Phone Features
- Configuring Privacy Features
- Enabling and Using Dial Assistance
- Creating and Using Personal Speed Dials
- Adjusting Your Display Screen
- Configuring the Phone Screen Saver
- Customizing the Ring Tones for Your Extensions
- Using Star Codes on Cisco IP Phones
- Using the Interactive Voice Response Menu on Cisco SPA301 and Cisco SPA501G
- Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone
- Enabling Bluetooth
- Initiating Pairing from the Cisco SPA 525G2
- Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
- Importing Your Mobile Phone Address Book into the Cisco SPA 525G2
- Making a Mobile Phone Call Using Your Cisco SPA 525G2
- Receiving Mobile Phone Calls Using the Cisco SPA 525G2
- Charging Your Mobile Phone Using Your Cisco SPA 525G2
- Changing the System Time Settings
- Basic Calling Functions on Analog Phones
- Using Star Codes for Special Features on Analog Phones
Small Business Pro SPA 504G
Table of contents
- Table Of Contents
- Table Of Contents
- Chapter 1: Getting Started
- Overview of the Cisco Small Business IP Phones
- Phone Features
- Phone Components of Cisco SPA301
- Phone Components of Cisco SPA303 and Cisco SPA500 Series Models
- Cisco SPA500S Attendant Console
- Connecting Wired and Wireless Headsets (Optional)
- Using Softkeys to Handle Calls
- Using Your Line Buttons
- Status Indicators
- Entering and Editing Characters
- Chapter 2: Using Basic Phone Functions
- Choosing an Audio Device
- Adjusting Volume and Muting
- Placing, Answering, and Managing Calls
- Answering, Diverting, and Ending Calls
- Managing Multiple Calls
- Using the Intercom and Paging Features
- Transferring Calls
- Viewing and Returning Missed Calls
- Forwarding All Calls
- Setting Do Not Disturb
- Enabling or Disabling Call Waiting
- Picking Up a Call for Another Extension
- Parking a Call
- Creating a Three-Way Conference Call
- Using the Phone Directories
- Using Your Contact List (Personal Address Book)
- Using the Corporate Directories
- Setting or Changing a Phone Password
- Accessing Voice Mail
- Chapter 3: Using Advanced Phone Features
- Configuring Privacy Features
- Enabling and Using Dial Assistance
- Creating and Using Personal Speed Dials
- Adjusting Your Display Screen
- Configuring the Phone Screen Saver
- Customizing the Ring Tones for Your Extensions
- Using Star Codes
- Using the Interactive Voice Response Menu on Cisco SPA501G
- voice network
- Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone
- Pairing Your Cisco SPA 525G2 with a Bluetooth-Enabled Mobile Phone
- Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
- Importing Your Mobile Phone Address Book into the Cisco SPA 525G2
- Receiving Mobile Phone Calls Using the Cisco SPA 525G2
- Switching Audio from Your Cisco SPA 525G2 to Your Mobile Phone
- Charging Your Mobile Phone Using Your Cisco SPA 525G2
- where to go from here
Small Business Pro SPA 504G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Chapter 1: Getting Started
- Overview of the Cisco Small Business IP Phones
- Understanding Your Phone Lines and Buttons
- Softkey Buttons
- Using Keypad Shortcuts
- Using the Cisco Attendant Console
- Chapter 2: Installing Your Phone
- Before You Begin
- Connecting the Handset
- Installing the Desk Stand or Wall Mount (Optional)
- Connecting the Power
- Connecting Your Phone to the Network
- Connecting a PC to Your Phone
- Verifying Phone Startup
- Updating Your Phone Firmware
- Download the Firmware from Cisco
- Update the Firmware on the Phone
- Chapter 3: Using Basic Call Management Functions
- Managing the Audio Source and Volume
- Switching Between the Handset, Headset, or Speakerphone During a Call
- Answering or Placing a Call
- Redialing a Call
- Ending a Call
- Performing an Unattended (Blind) Transfer
- Managing Missed Calls
- Forwarding Calls
- Forwarding Calls When Your Phone is Busy
- Canceling Call Forwarding All
- Call Forward Deactivation by using Star Codes
- Disabling Do Not Disturb
- Picking Up a Call
- Parking a Call
- Placing a Three-Way Conference Call
- Conferencing a Held Call with an Active Call
- Using Your Personal Directory
- Using the Corporate Directory
- Setting or Changing a Phone Password
- Accessing Voicemail
- Chapter 4: Using Advanced Phone Features
- Configuring Privacy and Security
- Using Secure Call
- Enabling and Using Dial Assistance
- Creating Speed Dials on Unused Line Buttons
- Using Speed Dials
- Configuring Auto Answer
- Customizing Your IP Phone Screen
- Configuring the Phone Screen Saver
- Turning on the Screen Saver
- Using Ring Tones
- Using Star Codes
- Using the Interactive Voice Response Menu on the Cisco SPA501G
- Advanced Procedures for Technical Support Personnel
- Rebooting Your Phone
- Chapter 5: Using the Phone Web User Interface
- TSaving the Configuration Profile
- Setting Voice System Parameters
- Setting Voice Phone Parameters
- Setting Voice User Parameters
- Viewing Call History Lists
- Viewing Attendant Console Status
- Product Resources
Small Business Pro SPA 504G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Chapter 1: Getting Started
- Cisco Attendant Console
- Network Configurations
- Cisco UC320W
- Updating Firmware
- Upgrading Cisco SPA525G and Cisco SPA525G2 IP Phones
- Determining the IP Address of the Phone
- Downloading the Firmware
- Using the Web-Based Configuration Utility
- Allowing Web Access to the IP Phone
- Saving the Configuration Profile
- Understanding Administrator and User Views
- Accessing Administrative Options
- Viewing the Reboot History on the Phone Web User Interface
- Using IVR on IP Phones Without Screens
- Ensuring Voice Quality
- Bandwidth Requirements
- Factors Affecting Voice Quality
- Voice Quality Report via SIP Publish
- Chapter 2: Configuring Lines
- Configuring Shared–Line Appearance
- Configuring Call Appearance Per Line
- Expand Call Appearance Per Line
- Configuring Unused Line Keys to Access Services
- BroadSoft Advanced Call Park and Recall Support
- Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to Unused Lines
- Configuring Speed Dial
- Configuring DTMF Wait and Pause Parameters
- Configuring Audio Indication for Call Pickup Event
- Configuring Basic or Advanced Call Park Function to a Line Key
- Chapter 3: Customizing Standard Features
- Configuring the Phone Name
- Changing the Display Background (Wallpaper)
- Configuring the Screen Saver
- Configuring the LCD Contrast
- Configuring Back Light Settings (Cisco SPA525G or Cisco SPA525G2)
- Enabling Call Features
- secure call indication tone
- enabling anonymous call and caller id blocking services
- enabling call park and call pickup services
- Logging Missed Calls
- Enabling Paging (Intercom)
- Enabling Service Announcements
- Configuring the Message Waiting Indicator
- Programmable Softkeys
- Configuring Toggling for PSKs
- Configuring PSKs to Call XML Scripts
- Configuring Ring Tones
- User-Created MP3 Ring Tones (Cisco SPA525G or Cisco SPA525G2)
- Assigning a Ring Tone to an Extension
- Configuring RSS Newsfeeds (Cisco SPA525G or Cisco SPA525G2)
- configuring audio settings
- pairing a bluetooth headset
- enabling sms messaging
- Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco SPA500 Series)
- Configuring Personal Address Book
- Synchronization of Do Not Disturb and Call Forward on a Per Line Basis (Ap plicable to BroadSoft)
- Configuring Synchronization of DND and CFWD
- Configuring BroadSoft ACD Support
- XML Directory Service
- XML Applications
- Configuring Music On Hold
- Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2)
- Configuring the User Name and Account on the Camera
- Viewing the Video
- Chapter 4: Configuring SIP, SPCP, and NAT
- SIP Over TCP
- Dual Registration
- RFC3311 Support
- Configuring SIP
- Configuring SIP Timer Values
- Configuring Response Status Code Handling
- Configuring SDP Payload Types
- Configuring SIP Settings for Extensions
- Configuring a SIP Proxy Server
- Configuring Subscriber Information Parameters
- Configuring the IP Phone Communications Protocol
- Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2
- NAT Mapping with Session Border Controller
- NAT Mapping with STUN
- Determining Whether the Router Uses Symmetric or Asymmetric NAT
- Chapter 5: Configuring Security, Quality, and Network Features
- Configuring DHCP, Static IP, or PPPoE Connection Type
- Challenging SIP Initial INVITE and MWI Messages
- Securing Voice Traffic with SRTP
- Setting Optional Network Servers
- Configuring VLAN Settings
- Configuring LLDP-MED
- TLV Information
- Configuring the VLAN Settings
- Configuring SSL VPN on the Cisco SPA525G or Cisco SPA525G2
- Configuring the VPN on the Security Appliance
- Chapter 6: Provisioning
- Redundant Provisioning Servers
- Automatic In-House Preprovisioning
- Using HTTPS
- Client Certificates
- Manually Provisioning a Phone from the Keypad
- Sample Configuration File
- Updating Profiles and Firmware
- Launch a Firmware Update by using a Browser Command
- Rebooting a Phone by using a Browser Command
- General Purpose Parameters
- Using TR-069
- Chapter 7: Configuring Regional Parameters and Supplementary Services
- Scripting for Cadences, Call Progress Tones, and Ring Tones
- Example 2: Distinctive Ring (short, short, short, long)
- Example: SIT Tone
- Ring Script
- Call Progress Tones
- Distinctive Call Waiting Tone
- Control Timer Values (sec)
- Configuring Supplementary Services (Star Codes)
- Activating or Deactivating Supplementary Services
- Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series)
- Outbound Call Codec Selection Codes
- Localizing Your IP Phone
- Managing the Time and Date
- Configuring Daylight Saving Time
- Daylight Saving Time Examples
- Selecting a Display Language
- Chapter 8: Configuring Dial Plans
- Digit Sequences
- Digit Sequence Examples
- Acceptance and Transmission of the Dialed Digits
- Dial Plan Timer (Off-Hook Timer)
- Interdigit Long Timer (Incomplete Entry Timer)
- Interdigit Short Timer (Complete Entry Timer)
- Editing Dial Plans on the IP Phone
- Resetting the Control Timers
- Chapter 9: Configuring LED Patterns
- LED Script
- Info Tab
- Reboot History
- Network Configuration (SPCP)
- VPN Status (Cisco SPA525G or Cisco SPA525G2 Only)
- Phone Status
- Ext Status
- Line/Call Status
- Downloaded Ring Tone
- System Tab
- Power Settings
- Static IP Settings
- PPPoE Settings (Cisco SPA525G or Cisco SPA525G2 Only)
- VLAN Settings
- Wi-Fi Settings (Cisco SPA525G or Cisco SPA525G2 Only)
- Bluetooth Settings (Cisco SPA525G or Cisco SPA525G2 Only)
- Inventory Settings
- SIP Parameters
- SIP Timer Values (sec)
- Response Status Code Handling
- RTP Parameters
- SDP Payload Types
- NAT Support Parameters
- Linksys Key System Parameters
- Provisioning Tab
- Distinctive Ring Patterns
- Vertical Service Activation Codes
- Vertical Service Announcement Codes
- Time (Cisco SPA525G or Cisco SPA525G2 Only)
- Language (Cisco SPA525G or Cisco SPA525G2 Only)
- Phone Tab
- Line Key
- Miscellaneous Line Key Settings
- Line Key LED Pattern
- Supplementary Services
- Ring Tone (Cisco SPA300 Series and Cisco SPA500 Series)
- Ring Tone (Cisco WIP310)
- Multiple Paging Group Parameters
- BroadSoft Settings
- LDAP Corporate Directory Search
- XML Service
- Call Audio Recording (Cisco SPA525G and SPA525G2)
- General
- Share Line Appearance
- NAT Settings
- Network Settings
- SIP Settings
- Call Feature Settings
- Proxy and Registration
- Subscriber Information
- Audio Configuration
- Dial Plan Script
- User Tab
- Camera Settings (Cisco SPA525G or Cisco SPA525G2)
- Screen (Cisco SPA525G or Cisco SPA525G2)
- Attendant Console Tab (Cisco SPA500 and Cisco SPA500DS)
- Attendant Key LED Patterns
- Attendant Console Status
- TR-069 Tab
- Cisco SPA525G or Cisco SPA525G2-Specific Tabs
- Personal Address Book
- where to go from here
Small Business Pro SPA 504G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Chapter 1: Getting Started
- Overview of the Cisco Small Business IP Phones
- Caring for Your Phone
- Softkey Buttons
- Using Keypad Shortcuts
- Using the Cisco Attendant Console
- Changing the Cisco SPA500DS Attendant Console Display
- Chapter 2: Installing Your Phone
- Phone Connections
- Connecting the Handset
- Connecting Your Phone to the Network
- Connecting a PC to Your Phone
- Installing the Desk Stand or Wall Mount (Optional)
- Mounting the Phone to the Wall (Optional)
- Reverse the Handset Retention Tab
- Verifying Phone Startup
- Chapter 3: Using Basic Phone Functions
- Using the Speaker or a Headset
- Using the Headset with Your IP Phone
- Adjusting the Ringer Volume
- Using Hold and Resume
- Transferring Calls
- Redialing a Number
- Forwarding All Calls to Another Number
- Picking Up a Call from Another Extension
- Using the Local Directory
- Using the Call History Lists
- Chapter 4: Using Advanced Phone Features
- Creating Speed Dials
- Deleting Speed Dials
- Monitoring/Accessing Another Phone from Your Phone
- Setting the Back Light Timer
- Turning on the Screen Saver Immediately
- Updating Your Ring Tone
- Advanced Procedures for Technical Support
- Chapter 5: Using the Phone Web User Interface
- Logging in to the Phone Web User Interface
- Making the Web Configuration Utility Viewable and Writable
- Saving the Configuration Profile
- Setting Voice Regional Parameters
- Tone Script
- Distinctive Ring Patterns
- Setting Voice Phone Parameters
- Setting Voice User Parameters
- Viewing Call History Lists
- Using Your Personal Directory
- where to go from here
Small Business Pro SPA 504G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Cisco SPA 500S Attendant Console
- Network Configurations
- Cisco SPA 9000 Voice System
- Cisco Unified Communications 500 Series for Small Business
- Upgrading Firmware
- Determining Your IP Address
- Downloading the Firmware
- Installing the Firmware
- Using the Web Administration User Interface
- Understanding Administrator and User Views
- Understanding Basic and Advanced Views
- Viewing Phone Information
- Chapter 2: Configuring Lines and Extensions
- Configuring a Line
- Configuring Shared Line Appearance
- Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a Cisco SPA 500 Series IP Phone
- Configuring Speed Dial
- SPA 525G (MetaSwitch)
- Configuring Unused Line Keys to Access Services
- Configuring Line Key LED Patterns on the Cisco SPA 500 Series IP Phone
- Configuring Extensions
- Chapter 3: Customizing Cisco SPA and Wireless IP Phones
- Configuring the Phone Name
- Customizing the Startup Screen
- Changing the Display Background (Cisco SPA 500 Series)
- Configuring the Screen Saver
- Configuring the LCD Contrast
- Configuring Back Light Settings (Cisco SPA 525G)
- Enabling Call Features
- Enabling Automatic Call Distribution (ACD)
- Enabling Call Park and Call Pickup
- Enabling Call Waiting
- Enabling Dial Assistance
- Enabling the Missed Call Shortcut
- Enabling Paging (Intercom)
- Configuring Paging Groups
- Enabling Secure Call
- Configuring Phone Features
- Programmable Softkeys
- Configuration Example
- Configuring the Message Waiting Indicator
- Configuring On-Demand Ring Tones (Cisco SPA 525G)
- Assigning a Ring Tone to an Extension
- Configuring Audio Settings
- Configuring Audio Input Gain (Cisco SPA 500 Series)
- Enabling Wireless (Cisco SPA 525G only)
- Enabling SMS Messaging
- Enabling the Web Server
- Configuring Lightweight Directory Access Protocol (LDAP) for the Cisco SPA 500 Series
- Configuring BroadSoft Settings (Cisco SPA 500 Series)
- Configuring Synchronization of Do Not Disturb and Call Forward
- Configuring XML Services
- Configuring Music On Hold
- Configuring Extension Mobility with a BroadSoft Server
- Chapter 4: Configuring SIP, SPCP, and NAT
- SIP Over TCP
- SIP Proxy Redundancy
- Support for SIP NOTIFY XML-Service
- Configuring SIP Timer Values
- Configuring Response Status Code Handling
- Configuring SDP Payload Types
- Configuring SIP Settings for Extensions
- Configuring a SIP Proxy Server
- Configuring Subscriber Information Parameters
- Configuring SPCP on the Cisco SPA 525G
- Configuring SPCP on the Cisco SPA 50XG
- NAT Mapping with Session Border Controller
- Configuring NAT Mapping with STUN
- Determining Whether the Router Uses Symmetric or Asymmetric NAT
- Chapter 5: Configuring Security, Quality, and Network Features
- SIP Initial INVITE and MWI Challenge
- SRTP and Securing Calls
- Secure Call Indication Tone
- Ensuring Voice Quality
- Bandwidth Requirements
- Factors Affecting Voice Quality
- Configuring Voice Codecs
- Configuring Domain and Internet Settings
- Configuring DHCP, Static IP, and PPPoE Information
- Setting a Static IP Address
- Configuring PPPoE Settings
- Setting Optional Network Parameters
- Configuring VLAN Settings
- Configuring SSL VPN on the Cisco SPA 525G
- Configuring the VPN on the Security Appliance
- Chapter 6: Provisioning Basics
- Provisioning Capabilities
- IP Phone Configuration Profiles
- Obtaining the SPC Tool
- General Purpose Parameters
- Upgrading, Resyncing, and Rebooting Phones
- Firmware Upgrade Parameters
- Resyncing a Phone
- Rebooting a Phone
- Automatic In-House Preprovisioning
- Configuration Access Control
- Server Certificates
- Obtaining a Server Certificate
- Chapter 7: Configuring Regional Parameters and Supplementary Services
- Advanced Scripting for Cadences, Call Progress Tones, and Ring Tones
- Example 1: Dial Tone
- Example 1: SIT Tone
- Call Progress Tones
- Control Timer Values (sec)
- Configuring Supplementary Services (Star Codes)
- Activating or Deactivating Supplementary Services
- Bonus Services Announcement description
- Outbound Call Codec Selection Codes
- Miscellaneous Parameters
- Localizing Your IP Phone
- Managing the Time and Date
- Configuring Daylight Savings Time
- Daylight Saving Time Examples
- Creating a Dictionary Server Script
- Chapter 8: Configuring Dial Plans
- Digit Sequences
- Digit Sequence Examples
- Acceptance and Transmission of the Dialed Digits
- Dial Plan Timer (Off-Hook Timer)
- Interdigit Long Timer (Incomplete Entry Timer)
- Interdigit Short Timer (Complete Entry Timer)
- Editing Dial Plans on the IP Phone
- Resetting the Control Timers
- Chapter 9: Configuring the Cisco SPA 500S Attendant Console
- Cisco SPA 500S Features
- Setting Up the Cisco SPA 500S Attendant Console
- Configuring the Cisco SPA 9000 for the Cisco SPA 500S
- Configuring the Asterisk Server for the Cisco SPA 500S
- Configuring the Cisco SPA 500S
- Unit/Key Configuration Scripts
- Assigning Cisco SPA 500S LEDs to Phone Extensions
- BroadSoft syntax
- Attendant Console Parameters
- Monitoring the Cisco SPA 500S
- Cisco SPA 500S Unit Monitoring Notes
- led script
- LED Script Examples
- Info Tab
- Network Configuration (SPCP)
- Product Information
- Ext Status
- Downloaded Ring Tone
- System Configuration
- Internet Connection Type and Static IP Settings
- PPPoE Settings
- VLAN Settings
- Wi-Fi Settings (Cisco SPA 525G only)
- SIP Parameters
- SIP Timer Values (sec)
- Response Status Code Handling
- RTP Parameters
- SDP Payload Types
- NAT Support Parameters
- Linksys Key System Parameters
- Distinctive Ring Patterns
- Vertical Service Activation Codes
- Vertical Service Announcement Codes
- Time (Cisco SPA 525G Only)
- Phone Tab
- Line Key
- Miscellaneous Line Key Settings
- Line Key LED Pattern
- Supplementary Services
- Ring Tone (Cisco SPA 500 Series)
- Ring Tone (WIP310)
- Multiple Paging Group Parameters
- Extension Mobility
- XML Service
- Lightweight Directory Access Protocol (LDAP) Corporate Directory Search
- General
- NAT Settings
- SIP Settings
- Call Feature Settings
- Proxy and Registration
- Subscriber Information
- Audio Configuration
- Dial Plan
- User Tab
- Web Information Service Settings (Cisco SPA 525G)
- Screen (Cisco SPA 525G)
- Attendant Console Tab (Cisco SPA 500 Series)
- Unit
- Cisco SPA 525G-Specific Tabs
- Bluetooth (Cisco SPA 525G)
- Firmware Upgrade
- where to go from here
Small Business Pro SPA 504G
Table of contents
Small Business Pro SPA 504G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Cisco Small Business SPA 300 Series, SPA 500 Series, and WIP310 IP Phone Administration Guide
- Table Of Contents
- Cisco SPA 500S Attendant Console
- Cisco SPA 9000 Voice System
- Cisco Unified Communications 500 Series for Small Business
- Other SIP IP PBX Call Control Systems
- Upgrading Firmware
- Determining Your IP Address
- Downloading the Firmware
- Using the Web-Based Configuration Utility
- Understanding Administrator and User Views
- Accessing Administrative Options
- Roadmap to Configuration Utility Features
- Viewing Phone Information
- Chapter 2: Configuring Lines and Extensions
- Configuring a Line
- Configuring Shared Line Appearance
- Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a Cisco SPA 500 Series IP Phone
- Configuring Speed Dial
- Cisco SPA 525G/525G2 (MetaSwitch)
- Configuring Unused Line Keys to Access Services
- Configuring Line Key LED Patterns on the Cisco SPA 300 Series or Cisco SPA 500 Series IP Phone
- Configuring Extensions
- Chapter 3: Customizing Cisco SPA and Wireless IP Phones
- Configuring Phone Information and Display Settings
- Configuring Internal Voice Mail for Each Extension (When Using Cisco SPA 400 for Voice Mail)
- Changing the Display Background (Cisco SPA 300 Series and Cisco SPA 500 Series)
- Configuring the Screen Saver
- Configuring the LCD Contrast
- Configuring Back Light Settings (Cisco SPA 525G/525G2)
- Enabling Call Features
- Enabling Automatic Call Distribution (ACD) Service
- Enabling Call Park and Call Pickup Services
- Enabling Conferencing
- Enabling the Missed Call Shortcut
- Enabling Paging (Intercom)
- Configuring Paging Groups
- Enabling Secure Call
- Customizing Phone Softkeys
- Programmable Softkeys
- Configuration Example
- Configuring the Message Waiting Indicator
- Configuring Ring Tones
- Configuring On-Demand Ring Tones (Cisco SPA 525G/525G2)
- User-Created MP3 Ring Tones (Cisco SPA 525G/525G2)
- Assigning a Ring Tone to an Extension
- Configuring Audio Settings
- Configuring Audio Input Gain (Cisco SPA 300 Series and Cisco SPA 500 Series)
- Enabling Wireless (Cisco SPA 525G/525G2 only)
- Using a Bluetooth Headset (Cisco SPA 525G/525G2)
- Pairing Your Cisco SPA 525G2 with a Bluetooth-Enabled Mobile Phone
- Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
- Enabling SMS Messaging
- Enabling the Web Server
- Configuring Lightweight Directory Access Protocol (LDAP) for the Cisco SPA 300 Series and Cisco SPA 500 Series IP Phones
- Configuring BroadSoft Directory
- Configuring Synchronization of Do Not Disturb and Call Forward
- Configuring XML Services
- Configuring Music On Hold
- Configuring Extension Mobility
- Configuring Video Surveillance on the Cisco SPA 525G/525G2
- Configuring the User Name and Account on the Camera
- Viewing the Video
- Chapter 4: Configuring SIP, SPCP, and NAT
- SIP Over TCP
- SIP Proxy Redundancy
- RFC3311 Support
- Configuring SIP Timer Values
- Configuring Response Status Code Handling
- Configuring SDP Payload Types
- Configuring SIP Settings for Extensions
- Configuring a SIP Proxy Server
- Configuring Subscriber Information Parameters
- Configuring SPCP on the Cisco SPA 525G/525G2
- Configuring SPCP on the Cisco SPA 300 Series and Cisco SPA 50XG
- NAT Mapping with Session Border Controller
- Configuring NAT Mapping with STUN
- Determining Whether the Router Uses Symmetric or Asymmetric NAT
- Chapter 5: Configuring Security, Quality, and Network Features
- SIP Initial INVITE and MWI Challenge
- SRTP and Securing Calls
- Secure Call Indication Tone
- Ensuring Voice Quality
- Bandwidth Requirements
- Factors Affecting Voice Quality
- Configuring Voice Codecs
- Configuring Domain and Internet Settings
- Configuring DHCP, Static IP, and PPPoE Information
- Setting a Static IP Address
- Configuring PPPoE Settings (Cisco SPA 525G/525G2 only)
- Configuring VLAN Settings
- Configuring SSL VPN on the Cisco SPA 525G/525G2
- Configuring the VPN on the Security Appliance
- Chapter 6: Provisioning Basics
- Provisioning Capabilities
- IP Phone Configuration Profiles
- Obtaining the SPC Tool
- General Purpose Parameters
- Upgrading, Resyncing, and Rebooting Phones
- Firmware Upgrade Parameters
- Resyncing a Phone
- Rebooting a Phone
- Automatic In-House Preprovisioning
- Configuration Access Control
- Server Certificates
- Obtaining a Server Certificate
- Chapter 7: Configuring Regional Parameters and Supplementary Services
- Advanced Scripting for Cadences, Call Progress Tones, and Ring Tones
- Example 1: Dial Tone
- Example 1: SIT Tone
- Call Progress Tones
- Control Timer Values (sec)
- Configuring Supplementary Services (Star Codes)
- Activating or Deactivating Supplementary Services
- Bonus Services Announcement description
- Outbound Call Codec Selection Codes
- Miscellaneous Parameters
- Localizing Your IP Phone
- Managing the Time and Date
- Configuring Daylight Savings Time
- Daylight Saving Time Examples
- Creating a Dictionary Server Script
- Chapter 8: Configuring Dial Plans
- Digit Sequences
- Digit Sequence Examples
- Acceptance and Transmission of the Dialed Digits
- Dial Plan Timer (Off-Hook Timer)
- Interdigit Long Timer (Incomplete Entry Timer)
- Interdigit Short Timer (Complete Entry Timer)
- Editing Dial Plans on the IP Phone
- Resetting the Control Timers
- Chapter 9: Configuring the Cisco SPA 500S Attendant Console
- Cisco SPA 500S Features
- Setting Up the Cisco SPA 500S Attendant Console
- Configuring the Cisco SPA 9000 for the Cisco SPA 500S
- Configuring the Asterisk Server for the Cisco SPA 500S
- Configuring the Cisco SPA 500S
- Unit/Key Configuration Scripts
- Assigning Cisco SPA 500S LEDs to Phone Extensions
- BroadSoft syntax
- Attendant Console Parameters
- Monitoring the Cisco SPA 500S
- Cisco SPA 500S Unit Monitoring Notes
- led script
- LED Script Examples
- Info Tab
- Network Configuration (SPCP)
- VPN Status (SPA 525G/525G2 Only)
- Phone Status
- Ext Status
- Downloaded Ring Tone
- System Tab
- Internet Connection Type and Static IP Settings
- PPPoE Settings (Cisco SPA 525G/525G2 Only)
- Optional Network Configuration
- VLAN Settings
- Wi-Fi Settings (Cisco SPA 525G/525G2 Only)
- SIP Parameters
- SIP Timer Values (sec)
- Response Status Code Handling
- RTP Parameters
- SDP Payload Types
- NAT Support Parameters
- Linksys Key System Parameters
- Regional Tab
- Distinctive Ring Patterns
- Vertical Service Activation Codes
- Vertical Service Announcement Codes
- Time (Cisco SPA 525G/525G2 Only)
- Phone Tab
- Line Key
- Miscellaneous Line Key Settings
- Supplementary Services
- Ring Tone (Cisco SPA 300 Series and Cisco SPA 500 Series)
- Ring Tone (WIP310)
- Auto Input Gain (dB)
- Multiple Paging Group Parameters
- Directory Search
- XML Service
- General
- NAT Settings
- SIP Settings
- Call Feature Settings
- Proxy and Registration
- Subscriber Information
- Audio Configuration
- Dial Plan
- User Tab
- Speed Dial
- Audio Volume
- Attendant Console Tab (Cisco SPA 500 Series)
- Unit
- Attendant Console Status
- Cisco SPA 525G/525G2-Specific Tabs
- Personal Address Book
- Call History
- where to go from here
Small Business Pro SPA 504G
Table of contents
Small Business Pro SPA 504G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- About This Document
- Overview of the Cisco Small Business Pro IP Phones
- Caring for Your Phone
- Softkey Buttons
- Using Keypad Shortcuts
- Before You Begin
- Phone Connections
- Installing the Stand (Optional)
- Mounting the Phone to the Wall (Optional)
- Reverse the Handset Retention Tab
- Connecting Your Phone to the Network
- Connecting a PC to Your Phone (Optional)
- Verifying Phone Startup
- Upgrading Your Phone's Firmware
- Using Phone Hardware and Accessories
- Adjusting Call Volume and Muting
- Using Hold and Resume
- Ending a Call
- Redialing a Number
- Viewing and Returning Missed Calls
- Forwarding All Calls to Another Number
- Picking Up a Call from Another Extension
- Placing a Three-Way Conference Call
- Using the Call History Lists
- Accessing Voicemail
- Creating Speed Dials
- Adding and Using Speed Dials
- Customizing Your LCD Screen
- Setting the Back Light Timer
- Turning on the Screen Saver Immediately
- Using the Interactive Voice Response Menu on the SPA501G
- Advanced Procedures for Technical Support Personnel
- Logging In to the Web Interface
- Configuring Speed Dials and Fast Dials
- Changing Your Password and PIN
- product resources
- Related Documentation
Small Business Pro SPA 504G
Table of contents
- FCC and IC Statement
- IMPORTANT NOTE
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Chapter 1: Getting Started
- overview of the cisco small business ip phones
- Caring for Your Phone
- Understanding Your Phone's Lines and Buttons
- Softkey Buttons
- Using Keypad Shortcuts
- Chapter 2: Installing Your Phone
- Phone Connections
- Connecting the Handset
- Mounting the Phone to the Wall (Optional)
- Reverse the Handset Retention Tab
- Connecting Your Phone to the Network
- Connecting a PC to Your Phone (Optional)
- Verifying Phone Startup
- Upgrading Your Phone's Firmware
- Chapter 3: Using Basic Phone Functions
- Using Phone Hardware and Accessories
- Adjusting Call Volume and Muting
- Using Hold and Resume
- Ending a Call
- Redialing a Number
- Viewing and Returning Missed Calls
- Forwarding All Calls to Another Number
- Picking Up a Call from Another Extension
- Placing a Three-Way Conference Call
- Using the Call History Lists
- Accessing Voicemail
- Cisco Small Business Pro IP Phone SPA 50X User Guide (SPCP)
- Creating Speed Dials
- Adding and Using Speed Dials
- Monitoring/Accessing Another Phone from Your Phone
- Setting the Back Light Timer
- Turning on the Screen Saver Immediately
- Using the Interactive Voice Response Menu on the Cisco SPA 501G
- Advanced Procedures for Technical Support Personnel
- Chapter 5: Using the Web Interface
- Configuring speed/fast dials
- Changing Your Password and PIN
- Chapter 6: Using the Cisco SPA 500S Attendant Console
- Connecting the Cisco SPA 500S Attendant Console to the IP Phone
- Connecting a Single Cisco SPA 500S
- Connecting a Second Cisco SPA 500S
- Configuring the Cisco SPA 500S
- Monitoring the Cisco SPA 500S
- product resources
Small Business Pro SPA 504G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Chapter 1: Getting Started
- Overview of the Cisco Small Business Pro IP Phones
- Phone Components
- Softkey Buttons
- Using Keypad Shortcuts
- Cisco SPA 500S Attendant Console
- Caring for Your Phone
- Chapter 2: Installing Your Phone
- Before You Begin
- Connecting the Handset
- Mounting the Phone to the Wall (Optional)
- Reversing the Handset Retention Tab
- Connecting the Power
- Connecting Your Phone to the Network
- Connecting a PC to Your Phone (Optional)
- Verifying Phone Startup
- Upgrading Your Phone's Firmware
- Download the Firmware
- Install the Firmware
- Chapter 3: Using Basic Phone Functions
- Using Phone Hardware and Accessories
- Choosing Your Preferred Audio Device
- Adjusting Call Volume and Muting
- Using Dial Assistance
- Resuming a Call
- Performing an Attended Transfer
- Transferring a Held Call to an Active Call
- Viewing and Returning Missed Calls
- Turning the Missed Calls Shortcut On and Off
- Forwarding All Calls
- Forwarding Calls When You Don't Answer the Phone
- Setting Do Not Disturb
- Deactivating Do Not Disturb
- Picking Up a Call
- Parking a Call
- Placing a Three-Way Conference Call
- Conferencing a Held Call with an Active Call
- Using the Phone Directories
- Using the Corporate Directory
- Using the Call History Lists
- Calling from the Call History Lists
- Setting or Changing a Phone Password
- Chapter 4: Using Advanced Phone Features
- Configuring Privacy and Security Features
- Using Secure Call
- Enabling Dial Assistance
- Creating Speed Dials on Unused Line Buttons
- Using Speed Dials
- Paging Another Phone
- Customizing Your LCD Screen
- Changing the Screen Backlight Settings
- Turning on the Screen Saver
- Configuring Date and Time Parameters on Your Phone
- Using the Interactive Voice Response Menu on the Cisco SPA 501G
- Advanced Procedures for Technical Support Personnel
- Rebooting Your Phone
- Chapter 5: Using the Web Interface
- Logging in to the Web Interface
- Setting Do Not Disturb
- Configuring Call Waiting
- Blocking Caller ID
- Using Your Personal Directory
- Creating Speed Dials
- Adjusting Audio Volume
- Changing the LCD Contrast
- Chapter 6: Using the Cisco SPA 500S Attendant Console
- Connecting the Cisco SPA 500S Attendant Console to the IP Phone
- Connecting a Single Cisco SPA 500S
- Connecting a Second Cisco SPA 500S
- Configuring the Cisco SPA 500S
- Using the Cisco SPA 500S
- where to go from here
Small Business Pro SPA 504G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Chapter 1: Getting Started
- Overview of the Cisco SPA 504G
- Understanding Your Phone's Lines and Buttons
- Softkey Buttons
- Using Keypad Shortcuts
- Chapter 2: Installing Your Phone
- Before You Begin
- Connecting the Handset
- Mounting the Phone to the Wall (Optional)
- Reversing the Handset Retention Tab
- Connecting the Power
- Connecting Your Phone to the Network
- Connecting a PC to Your Phone (Optional)
- Verifying Phone Startup
- Upgrading Your Phone's Firmware
- Get Your Phone's IP Address
- Chapter 3: Using Basic Phone Functions
- Using Phone Hardware and Accessories
- Sending Audio to the Phone Speaker
- Adjusting Call Volume and Muting
- Using Dial Assistance
- Ending a Call
- Performing an Attended Transfer
- Transferring a Held Call to an Active Call
- Viewing and Returning Missed Calls
- Turning the Missed Calls Shortcut On and Off
- Forwarding Calls — Online Setup
- Forwarding Calls When Your Phone is Busy
- Forwarding Calls When You Don't Answer the Phone
- Activating Do Not Disturb
- Deactivating Do Not Disturb
- Parking a Call
- Conferencing a Held Call with an Active Call
- Using the Phone Directories
- Using the Corporate Directory
- Calling from the Call History Lists
- Setting or Changing a Phone Password
- Chapter 4: Using Advanced Phone Features
- Creating Speed Dials
- Using Speed Dials
- Changing the Screen Backlight Settings
- Turning on the Screen Saver
- Configuring Date and Time Parameters on Your Phone
- Rebooting Your Phone
- Chapter 5: Using the Web Interface
- Configuring Call Forwarding
- Configuring Call Waiting
- Using Your Personal Directory
- Adjusting Audio Volume
- Changing the LCD Contrast
- Product Resources
Small Business Pro SPA 504G
Table of contents
Small Business Pro SPA 504G
Table of contents
Small Business Pro SPA 504G
Table of contents
Small Business Pro SPA 504G
Table of contents
Small Business Pro SPA 504G
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Introduction
- Basic Requirements
- Using Y our Hosted PBX phone system
- Product view
- Soft key Buttons your Cisco SPA504G Phone
- Information Screen
- Main Menu Screen
- Adjusting the Volume
- Desk Phone– Basic Call Features
- Placing a second call
- Answering Calls
- Forwarding calls
- Call Management Features Call Hold
- Conferencing Calls
- Transferring Calls
- Call park
- Redial
- Managing Incoming Calls
- Using Voicemail
- Retrieving messages when you are away from the office
- Forward Voicemail Messages via the Phone
- Forward Voicemail Messages via the Web
- Voicemail Notification via Email
- To Create a Voicemail Group
- Change the Number of Rings Before Voicemail Picks Up
- Call Lists and Directories
- Managing/adding contacts
- Adding Contacts From Call Lists
- Deleting Contacts
- Placing Calls to Contacts
- Customizing your Phone
- To Adjust the Display contrast
- To change the incoming ring type
- InstallationOverview
- Assigning Extension Numbers and Phone Numbers to Phones
- Installing Desk Phones
- Installing the Desk Phone Wirelessly
- Activating the Service
- Conformance
- FCC Information
- Data Equipment
- RF Radiation Exposure
Small Business Pro SPA 504G
Table of contents
Small Business Pro SPA 504G
Table of contents
Small Business Pro SPA 504G
Table of contents
Small Business Pro SPA 504G
Table of contents
- Table Of Contents
- Table Of Contents
- Getting Started
- overview of the cisco small business ip phones
- Understanding Your Phone Lines and Buttons
- Entering Numbers and Text in Fields
- softkey buttons
- using keypad shortcuts
- Installing Your Phone
- Connecting the Handset
- Installing the Desk Stand or Wall Mount (Optional)
- Connecting the Power
- Connecting Your Phone to the Network
- Connecting a PC to Your Phone
- Verifying Phone Startup
- determining your current firmware version
- Using Basic Call Management Functions
- using the headset with your ip phone
- sending audio to the speaker and handset
- Answering or Placing a Call
- Putting a Call on Hold
- Ending a Call
- performing an attended transfer
- transferring a held call to an active call
- Managing Missed Calls
- Forwarding Calls
- forwarding calls when your phone is busy
- canceling call forwarding all
- Setting Do Not Disturb
- Setting Call Waiting
- Picking Up a Call
- Placing a Three-Way Conference Call
- Using the Phone Directories
- Using the Call History Lists
- Setting or Changing a Phone Password
- Accessing Voicemail
- Using Advanced Phone Features
- Enabling and Using Dial Assistance
- Creating Speed Dials
- creating speed dials on unused line buttons
- using speed dials
- Monitoring and Accessing Another Phone
- Customizing Your IP Phone Screen
- configuring the phone screen saver
- turning on the screen saver
- Using Ring Tones
- Configuring Date and Time
- Advanced Procedures for Technical Support Personnel
- rebooting your phone
- Using the Phone Web User Interface
- Saving the Configuration Profile
- Setting Voice System Parameters
- Setting Voice Phone Parameters
- Setting Voice User Parameters
- Viewing Call History Lists
- Viewing Attendant Console Status
- Where to Go From Here
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