Cox Business IP CentrexCalling Features and FunctionsQuick Start GuideAdvanced FunctionsSoftkey DescriptionSetting Up Voice Mail1. From your business phone, press the envelopebutton or dial *298.2. When asked for the PIN, enter 269266 (COXCOM).3. Follow the prompts to record your voice messageand change the PIN.Access Voice Mail(from your business line)1. From your business phone, press the envelopebutton or dial *86.2. Enter your password. (Note: Initial voice mail setupmust occur on the intended desk phone. Thetemporary password is 269266.)Access Voice Mail(from main/other lines)1. Pick up the line you want to check.2. Press the envelope button or dial *86.3. Enter the password for that line.†Some functions may be restricted by yourCox Business VoiceManagerSM administrator.While on HookRedial Calls the last number dialed.Directory Accesses your personal or groupdirectory.Cfwd Call Forwarding: Forwards all incomingcalls to your phone to a specific number.Dnd (DND) Do Not Disturb: Prevents incomingcalls from ringing your phone. Calls areautomatically forwarded to voice mail.LCR Last Call Return: Calls the lastincoming number.PTT Push to Talk: Initiates immediatecommunication with individuals. PTT canbe confi gured for one- or two-way voice.While on a CallEnd Ends the call.Conf Conference with another. Press Confwhile on a call, dial another party andpress Conf again.BXFER Blind Transfer: Transfers a call to anothernumber without announcing the caller.1. While on an active call, press theBXFER softkey.2. Dial the receiver’s number(or extension).3. Press the # or Dial button.XFER Warm Transfer: Transfers a call toanother number, but announces thecaller information before completingthe transfer.1. While on an active call, press theXFER softkey.2. Dial the receiver’s number(or extension).3. Introduce the call and press theXFER key again.XFERVM Transfers a call to voice mail.Hold Places the call on hold.Code†Description*72 Call Forward Always Activate*73 Call Forward Always Deactivate*98 Call Pickup*69 Call Return*68 Call Park(press Hold / *68 / ext / #)*88 Call Park Retrieve(press *88 / ext / #)*98 Call Pickup(press *98 to pick up ringing ext)*97 Answer Specific Extension(press *97 / ext / #)*50 Push to Talk(press *50 / ext / #)Cisco SPA508G PhoneCisco SPA504G Phone