Cisco SPA504G Instructions Manual

Also see for Small Business Pro SPA 504G: Administration guide Configuration guide Configuration guide Administration guide Administration guide

Cisco IP Phone – SPA504GHow to Transfer a call:When active call is on the line press the ‘xfer’ button on screen. Dial the number youwish to transfer the call to – ie 4 digit extension or external number and press ‘dial’.You can either press ‘xfer’ again to transfer the call through to the B party withoutspeaking to them or you can speak to the B party first and introduce the call and thenpress ‘xfer’Eg call comes into Reception > Answer Call then press ‘xfer’> dial extension 2222 andpress ‘xfer’.How to place a caller on hold:Press the hand button on the phone. User will be placed on hold. To resume the callpress the flashing red line up the top right hand of the phone.Redial last number:Press the redial softkey followed by dial.Forward calls to another number:Press the ’cfwd’ button, enter the extension or external number you want to forwardcalls to and press dial. The LCD will now display Calls Forwarded.To cancel the call forward press the ’cfwd’ button again.Send all calls to Voicemail without ringing:The phones have a Do Not Disturb feature (dnd). Press the ‘dnd’ button to send allcalls immediately to voicemail - useful if you are going on leave and want callers tohear your voicemail immediately rather than ringing for 20-30 seconds.Accessing Voicemail:Press the Message button on the phone. You will then need to enter your PIN number.The default is 0000 – this must be changed when you first login to Voicemail.Voicemail can also be setup to send as a WAV file to your email account.

/ 2

Related manuals for Cisco Small Business Pro SPA 504G