Cisco SPA504G Quick Reference Manual

Also see for Small Business Pro SPA 504G: Administration guide Configuration guide Configuration guide Administration guide Administration guide

Cox Business IP CentrexCalling Features and FunctionsQuick Start GuideAdvanced FunctionsSoftkey DescriptionSetting Up Voice Mail1. From your business phone, press the envelopebutton or dial *298.2. When asked for the PIN, enter 269266 (COXCOM).3. Follow the prompts to record your voice messageand change the PIN.Access Voice Mail(from your business line)1. From your business phone, press the envelopebutton or dial *86.2. Enter your password. (Note: Initial voice mail setupmust occur on the intended desk phone. Thetemporary password is 269266.)Access Voice Mail(from main/other lines)1. Pick up the line you want to check.2. Press the envelope button or dial *86.3. Enter the password for that line.†Some functions may be restricted by yourCox Business VoiceManagerSM administrator.While on HookRedial Calls the last number dialed.Directory Accesses your personal or groupdirectory.Cfwd Call Forwarding: Forwards all incomingcalls to your phone to a specific number.Dnd (DND) Do Not Disturb: Prevents incomingcalls from ringing your phone. Calls areautomatically forwarded to voice mail.LCR Last Call Return: Calls the lastincoming number.PTT Push to Talk: Initiates immediatecommunication with individuals. PTT canbe configured for one- or two-way voice.While on a CallEnd Ends the call.Conf Conference with another. Press Confwhile on a call, dial another party andpress Conf again.BXFER Blind Transfer: Transfers a call to anothernumber without announcing the caller.1. While on an active call, press theBXFER softkey.2. Dial the receiver’s number(or extension).3. Press the # or Dial button.XFER Warm Transfer: Transfers a call toanother number, but announces thecaller information before completingthe transfer.1. While on an active call, press theXFER softkey.2. Dial the receiver’s number(or extension).3. Introduce the call and press theXFER key again.XFERVM Transfers a call to voice mail.Hold Places the call on hold.Code †Description*72 Call Forward Always Activate*73 Call Forward Always Deactivate*98 Call Pickup*69 Call Return*68 Call Park(press Hold / *68 / ext / #)*88 Call Park Retrieve(press *88 / ext / #)*98 Call Pickup(press *98 to pick up ringing ext)*97 Answer Specific Extension(press *97 / ext / #)*50 Push to Talk(press *50 / ext / #)Cisco SPA508G PhoneCisco SPA504G PhoneCox Business IP CentrexCalling Features and FunctionsQuick Start GuideAdvanced FunctionsSoftkey DescriptionSetting Up Voice Mail1. From your business phone, press the envelopebutton or dial *298.2. When asked for the PIN, enter 269266 (COXCOM).3. Follow the prompts to record your voice messageand change the PIN.Access Voice Mail(from your business line)1. From your business phone, press the envelopebutton or dial *86.2. Enter your password. (Note: Initial voice mail setupmust occur on the intended desk phone. Thetemporary password is 269266.)Access Voice Mail(from main/other lines)1. Pick up the line you want to check.2. Press the envelope button or dial *86.3. Enter the password for that line.†Some functions may be restricted by yourCox Business VoiceManagerSM administrator.While on HookRedial Calls the last number dialed.Directory Accesses your personal or groupdirectory.Cfwd Call Forwarding: Forwards all incomingcalls to your phone to a specific number.Dnd (DND) Do Not Disturb: Prevents incomingcalls from ringing your phone. Calls areautomatically forwarded to voice mail.LCR Last Call Return: Calls the lastincoming number.PTT Push to Talk: Initiates immediatecommunication with individuals. PTT canbe configured for one- or two-way voice.While on a CallEnd Ends the call.Conf Conference with another. Press Confwhile on a call, dial another party andpress Conf again.BXFER Blind Transfer: Transfers a call to anothernumber without announcing the caller.1. While on an active call, press theBXFER softkey.2. Dial the receiver’s number(or extension).3. Press the # or Dial button.XFER Warm Transfer: Transfers a call toanother number, but announces thecaller information before completingthe transfer.1. While on an active call, press theXFER softkey.2. Dial the receiver’s number(or extension).3. Introduce the call and press theXFER key again.XFERVM Transfers a call to voice mail.Hold Places the call on hold.Code †Description*72 Call Forward Always Activate*73 Call Forward Always Deactivate*98 Call Pickup*69 Call Return*68 Call Park(press Hold / *68 / ext / #)*88 Call Park Retrieve(press *88 / ext / #)*98 Call Pickup(press *98 to pick up ringing ext)*97 Answer Specific Extension(press *97 / ext / #)*50 Push to Talk(press *50 / ext / #)Cisco SPA508G PhoneCisco SPA504G PhoneAdvanced FunctionsSoftkey DescriptionWhile not on a CallRedial Opens a redial list.Directory Accesses your personal or groupdirectory.Cfwd(Call Forwarding)Forwards all incoming calls to yourphone to a specific number.DND(Do Not Disturb)Prevents incoming calls from ringingyour phone. Calls are automaticallyforwarded to voice mail.LCR(Last Call Return) Calls the last incoming number.PTT(Push To Talk)Initiates immediate communicationwith individuals. PTT can beconfigured for one- or two-wayvoice.While on a CallEnd Ends the call.Conf(Conference)Conference with another party. PressConf while on a call, dial anotherparty and press Conf again.BXFER(Blind or ColdTransfer)Transfers a call to another numberwithout announcing the caller.1. While on an active call, press theBXFER softkey.2. Dial the receiver’s number(or extension).3. Press the # or Dial button.XFER(Consulted orWarm Transfer)Transfers a call to another number,but announces the caller informationbefore completing the transfer.1. While on an active call, press theXFER softkey.2. Dial the receiver’s number(or extension).3. Introduce the call and press theXFER key again.XFERVM Transfers a call to voice mail.Hold Places the call on hold.Code† Description*72 Call Forward Always Activate*73 Call Forward Always Deactivate*69 Call Return*68 Call Park(press Hold / *68 / ext / #)*88 Call Park Retrieve(press *88 / ext / #)*98 Call Pickup(press *98 to pick up ringing ext)*97 Answer Specific Extension(press *97 / ext / #)*50 Push to Talk(press *50 / ext / #)†Some functions may be restricted by yourCox Business VoiceManagerSM administrator.Initial Voice Mail Setup1. From your business phone, press the envelopebutton or dial *298.2. When asked for the PIN, enter 269266followed by #.3. Follow the prompts to record your voicemessage and change the PIN.Access Voice Mail(from your business line)1. From your business phone, press the envelopebutton or dial *86.2. Enter your PIN followed by #.Access Voice Mail(outside the office)1. Dial your direct number.2. Listen for your greeting to begin playing.3. Press *5.4. Enter your PIN followed by #.Cisco SPA504G PhoneCisco SPA508G PhoneCox Business IP CentrexQuick Reference Guidefor Cisco SPA504G andSPA508G PhoneFor IP Centrex support, visitwww.coxbusiness.com/starthereor call 866-272-5777

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