Cisco SPA 504G User Manual

Also see for Small Business Pro SPA 504G: Administration guide Configuration guide Configuration guide Administration guide Administration guide

BASIC PHONE FEATURESPLACING A CALLUsing the Handset: Pick up the handset and enter thenumber. Or Enter number first and pick up handset.Using the Hands-Free Speakerphone:1. With the handset on-hook, press any assigned line key,or and dial the number.2. Or dial the number, and then press the DIAL Button.ANSWERING A CALLUsing the Handset: Pick up the handsetUsing the Speakerphone: Press or the line key, orthe ANSWER soft key.CALL TRANSFER1. During a call, press the Xfer soft key (the active call isplaced on hold).2. Place a call to the party to which you want to transfer thecall, Enter the number and press the Dial softkey).3. After speaking with the second party, press the Xfer softkey to complete the transfer.CONFERENCE CALLSTo create a three-way local conference call:1. Call the first party.2. Press the CONF soft key to create a new call (the activecall is placed on hold).3. Place a call to the second party.4. When the second party answers, press the CONF softkey again to join all parties in the conference.• No special dialing to get an outside line to make a call• To send calls quickly, press # after dialing number.CUSTOMIZING YOUR PHONECONTACT DIRECTORYTo add a contact in your local phone directory:1. Press the DIR soft key.2. Enter name from the dial pad.3. Use the down arrow to move to the next field4. Enter contact’s phone number.5. Press save soft key to save entry.To edit a contact:1. Press the DIR soft key and scroll to highlight the con-tact to edit. Select with the check button.2. Press the EDIT soft key and make the necessarychanges similar to entering a contact originally above.3. Press save soft key to save entryRING TYPEYou can select different rings to match your preferences anddistinguish between calls on lines.To change the incoming ring:1. Press MENU. The scroll down to number 4 (RINGTone). (Or use the key pad and press the corre-sponding selection number.4)2. Using the ˄ or ˅, highlight the desired ring type. Pressthe PLAY soft key to hear the selected ring type.3. Press the SELECT soft key to change to the selectedring type.4. Press MENU button to return to the idle display.To BLIND transfer, press the soft key bxfer. Enter thenumber, and press the dial softkey.Transfer may be cancelled during establishment by press-ing the CANCEL soft key. Then press the resume softkey .Holding the call on originator’s phone will place the otherparties in the conference also on hold.DESTINCTIVE RINGING / CALL TREATMENTYou can set distinctive incoming ringing tones for differentcontacts in your local directory.To set a distinctive ring for a local contact:1. Press the dir soft key2. Scroll to the desired contact number previously enteredin the contact directory ,and select edit.3. Scroll to ring then press the option soft key.4. Select desired ringtone5. Press select and save.USING VOICEMAILTO ACCESS THE VOICE PORTALPress the envelope key The first time you log in:1. Enter YOUR EXTENSION (default pass code) followedby the # key.2. Press 0 for Mailbox Options.3. Press 1 to record your unavailable Message.4. After recording you may accept (1), listen to the re-cording (2), or re-record (3).5. To change your password press option 5.6. Re-enter your new pass code followed by the # key.7. Listen for the system confirmation that your pass codewas changed (or be prompted to repeat the process).Subsequent log in:From your own phone:Press the Envelope key and enter your password.From an outside phone:Site with Auto-Attendant (greeting)1. Call into your office and when the Auto-Attendantanswers press * key.2. Enter your mailbox number and password.Site without Auto-Attendant (greeting)1. Dial your phone number and when your voicemail an-swers, press * key. You will then be prompted for yourpassword.QUICK TOUCH REFERENCEAfter log in from the Voice Portal Main Menu, press thefollowing keys or combination of keys to complete the voicemessaging action desired.PRESS “0” MAILBOX OPTIONSPRESS “1” READ VOICEMAILSPRESS “2” CHANGE FOLDERSKEY(S) FUNCTION1 Record Unavailable Message2 Record Busy Message3 Record Your Name4 Manage Temporary Message1 Record Temporary Message2 Revert to Standard Message5 Change PasswordKEY(S) FUNCTION3 Advanced Options1 Send Reply3 Message Envelope5 Leave a Message4 Play Previous Message5 Repeat Current Message6 Play Next Message7 Delete Current Message8 Forward Message9 Save Message in Folder0 Save in New Messages1 Save in Old Messages2 Save in Work Messages3 Save in Family Messages4 Save in Friends Messages# Exit* HelpKEY(S) FUNCTION0 Switch to New Messages1 Switch to Old Messages2 Switch to Work Messages3 Switch to Family Messages4 Switch to Friends Messages

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