Xerox DocuPrint 180 IPS Installation Planning Manual

Also see for DocuPrint 180 IPS Series: Message guide User guide Installation planning guide Reference guide Troubleshooting guide

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Xerox DocuPrint 180 IPS Installation Planning Manual Manual pdf 133 page image

XEROX SUPPORT SERVICESXEROX DOCUPRINT 96/4635/180 IPS INSTALLATION PLANNING GUIDE B-3To contact the Xerox Printing Systems Customer Support Center,call: 1-310-333-0501 (U. S. only), between the hours of 5:00 a.m. and5:00 p.m., Pacific time.Xerox Customer Documentation CatalogDetailed information on documentation for DocuPrint printers andother Xerox products is contained in the Xerox CustomerDocumentation Catalog. The catalog includes a brief description ofeach item and its cost.Once you are on the mailing list, updated catalogs are sent to youautomatically. You may call Xerox Documentation and SoftwareServices (XDSS) to request a catalog. Refer to the following sectionfor further information.Xerox Documentation and Software Services (XDSS)XDSS offers a variety of services that can be customized to meetyour documentation needs.XDSS distributes the documents you need to facilitate the installationand use of the DocuPrint printer, other Xerox printers, andassociated software.XDSS will also send you a Xerox Customer Documentation Catalogfree of charge upon request. To order documents or request a XeroxCustomer Documentation Catalog, call XDSS at 1-800-327-9753,between the hours of 6:00 a.m. and 5:00 p.m., Pacific time (U. S.only).XDSS representatives will explain the services available, answeryour questions, and take orders for documentation.XDSS also has a web page from which you can order customerdocumentation and/or obtain a catalog. Its address is:http://www.XDSS.comOperator trainingOperator training is conducted at your location by your Xerox systemanalyst or other identified representative, shortly after the printer isinstalled. Training takes two to four hours, depending on the systemconfiguration. It includes hands-on practice running basic jobs,performing routine maintenance, and solving problems. Determinethe number of operators you want to attend the initial training andschedule training dates and times through your Xerox salesrepresentative.Additional training classes, such as Advanced Customer Training(ACT) for operators, teach advanced service and maintenance skills.Your sales representative can give you information on availability ofACT training.A variety of classes and workshops are available through XeroxCustomer Education (refer to the following section).