Toshiba Strata DK14 General Description Manual

Also see for Strata AirLink DK40i: User guide User guide User guide User guide User guide

Contents

PC Attendant ConsolePC Attendant Console Features248 Strata DK Feature Description 5/99MultitaskingThe Strata PC Attendant Console software runs as a Windows application on a personal computer.It is recommended that the PC be dedicated to the console function to maximize PC response timeand efficiency for the console function. However, other applications can also run simultaneouslyon the same PC. This enables both the console Attendant and the PC to multi-task between the callanswering function and other PC applications.The PC can toggle from Attendant Console mode to some other application, and back to theconsole mode. If a call is received while in another application, the PC can immediately switchback to the Attendant Console mode to handle the ringing call. This can be done eitherautomatically with the Auto Activate option set to on or manually if it is set to off. Thus, whencalling traffic is light, the Attendant can quickly and easily toggle back and forth between theAttendant Console mode and another application, automatically or at the touch of a button on thekeyboard.BenefitsMakes the PC a multi-purpose workstation during non-peak traffic periods. The Attendant usestime more efficiently between calls and maximizes the use of the computer.System AvailabilityOptional on Strata DK424 with RCTUBA/BB, RCTUC/D, or RCTUE/F processorsUnavailable on Strata DK14/40i/DK424 withRCTUA processor