117If Something Goes WrongThe Windows ® operating system is not workingInternet problemsMy Internet connection is very slow.Many factors contribute to the speed with which you cansurf the Internet. They include: network speed, networkconditions, time of day (when everyone else is surfing, youraccess can be slow) and popularity of the sites you are tryingto access. If accessing a particular site is very slow, try later.My browser cannot find the URL address I typed in.Make sure you separated the domain names of the addresswith the forward slash (/). Check the spelling of each nameand the syntax of the address carefully. A single incorrectletter or missed character will make it impossible for yourbrowser to locate the site.My browser cannot find a site I bookmarked.The World Wide Web is constantly changing. A site youbookmarked yesterday may not be available today or itsserver may be down for temporary repair. Try again later.The Windows ® operating system can help youIf the operating system has started properly but you still havea problem using your computer, the online Help can assistyou in troubleshooting the problem. Getting to the onlineHelp will differ depending on which interface you are in:❖ Start screen—Type Help and SupportAs soon as you begin typing, the search featureautomatically begins.❖ Desktop—Press the F1 keyWhen the “Windows Help and Support” screen appears, doone or both of the following:❖ In the open search field type the topic you need helpwith and follow the on-screen instructions❖ Click or touch one of the options listed in thewindow and follow the instructionsYou can connect to Support Online by going to Toshibasupport at support.toshiba.com.NOTE
