Samsung iDCS500 iDCS Keyset User Guide– 18 –HOLD RECALLIf you leave a call on hold longer than the system hold timer, it will recall yourextension. The key that the call appears on will have a slow flashing amberlight. Your keyset status indicator also flashes amber for hold recalls.ß When your phone rings, lift the handset or press the ANS/RLS key toanswer the recall.If you do not answer this recall within a pre-programmed period of time, it willgo to the system operator.CONSULTATION HOLDWhen you are talking on an outside line and it is necessary to consult withanother extension:1. Press the Transfer key and receive transfer dial tone. Your call is placedon transfer hold.2. Dial the extension number.3. Consult with the extension user.4. Press the Transfer key to return to the outside party or hang up to trans-fer the outside call to the extension.Note: Repeatedly pressing the Transfer key will toggle between the outside callerand internal extension.RETRIEVING CALLS HELD ATANOTHER EXTENSIONWhen a line is on hold and it appears on your keyset, press the line key withthe red flashing light.When a line is on hold but it does not appear on your keyset, dial 12 followedby the line number or extension number of the station that placed the call onhold.Note:• This feature is not available for calls put on Exclusive Hold at an extension(see above).
