Samsung MULTIXPRESS CLX-9251 Series Service Manual

Also see for CLX-9201 Series: User guide User guide Service manual

4. Troubleshooting► Error CodeH2–6728H2–6729H2–6730H2–6731► Error messageFinisher Failure: #H2-67xx. Check finisher.► SymptomFinisher stapler head does not move to or leave home position.► Troubleshooting method1) If there is jammed paper on the stapler, removing paper manually. Open and close finisher stapler door or jamcover to check if finisher executes initialization process.2) If stapler still doesn’t go back to home position and error does not disappear, follow the instructions below :a) Can finisher stapler cartridge can be pulled out?i) Rotate stapler gear manually to move stapler head back to home (top) position.ii) Remove staple completely from stapler cartridge.iii) Remove staples from inside stapler.b) Does finisher stapler input sensor work well?i) Make sure finisher input sensor cable is connected well to the sensor connector.ii) Make sure finisher input sensor cable is connected well to the main board connector.iii) Replace the finisher stapler(JC81–07376A).iv) Replace the finisher main board(JC81–09692A).(Refer to 3.3.34.2. Finisher Board)c) Does finisher stapler motor work well?i) Make sure finisher stapler motor cable is connected well to the stapler motor connector.ii) Make sure finisher stapler motor cable is connected well to the main board connector.iii) Replace the finisher stapler(JC81–07376A).iv) Replace the finisher main board(JC81–09692A).(Refer to 3.3.34.2. Finisher Board)d) Check if any debris (staple) exists. Please make sure to remove any debris.4-135 Copyright© 1995-2016 SAMSUNG. All rights reserved.