Samsung MULTIXPRESS CLX-9251 Series Service Manual

Also see for CLX-9201 Series: User guide User guide Service manual

4. Troubleshooting► Error CodeC3–4411C3–4414► Error messageCyan imaging unit is not installed. Install it.Cyan Imaging Unit Failure: #C3-4414. Install imaging unit again.► SymptomThe cyan drum unit is not installed. / The CRUM data is not detected./ The machine can’t read the charger resistanceof the imaging unit.► Troubleshooting method1) Open the front cover.2) Remove the waste toner container.3) Remove and reinstall the magenta drum unit(Refer to 3.2.2.1. Drum Unit)4) Install the waste toner container.5) Close the front cover.► Error CodeC3–4512► Error messageCyan imaging unit is not compatible. Check user's guide► SymptomCyan drum unit is not compatible.► Troubleshooting method1) Open the front cover.2) Remove the waste toner container.3) Remove the cyan drum unit. Check if the drum unit is compatible with the machine.4) If the drum unit is not a samsung genuine, replace it with a new one.Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-106