Samsung MULTIXPRESS CLX-9251 Series Service Manual

Also see for CLX-9201 Series: User guide User guide Service manual

4. Troubleshooting► Error CodeA1–5512A1–5513► Error messageMotor Failure: #A1-5512. Turn off then on. Call for service if the problem persistsMotor Failure: #A1-5513. Turn off then on. Call for service if the problem persists► SymptomBlack toner is not supplied normally.► Troubleshooting method• A1–5212 : Toner supply is stopped during operation.• A1–5213 : Toner is not supplied.1) Open the front cover. If the black toner pipe is blocked, open it.2) Turn the machine off then on. If the error persists, check the following steps.3) Enter SVC mode. Select the black toner supply motor test.(Diagnostics > Engine Diagnostics > Engine Test Routines)• 111-0030 : Toner Dispense Motor Black4) If the motor is not operational, measure the black motor power with DVM.a) If 24V power is generated, replace the black toner supply motor(JC93-00446A).b) If 24V power is not generated,• Measure the 24V power on the SMPS board. If the SMPS board(JC44-00100A (220V) / JC44-00093A(110V)) is defective, replace it.• If the SMPS board is normal, replace the main board(JC92–02429A).Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-82