4. Troubleshooting► Error CodeA3–2113 / A3–4114► Error messageThe CTD/ACR sensor is dirty. Please clean it with soft cloth or paper.► SymptomCTD/ACR sensor window is contaminated.► Troubleshooting method1) Open the side cover.2) Clean the sensor window [A] with a soft cloth.3) Close the side cover.4) Enter SVC mode. Select the “CTD Sensor Cleaning”(Diagnostics Image Management > Auto Color Tone Adjustment Condition > CTD Sensor Cleaning)5) When pop up appears, select the “Yes” button.NOTEa) CTD sensor calibration will start. Then “CTD sensor failure” error will be solvedb) If you don’t execute the CTD sensor cleaning in SVC mode, error message persists.4-85 Copyright© 1995-2016 SAMSUNG. All rights reserved.