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Samsung ML-2550 User Manual
Also see for ML-2550: Product guideSolution guideUser guideManual Del UsuarioUser guide
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SOLVING PROBLEMS 7.57The paperkeeps jamming.There is too muchpaper in the paper tray.Remove excess paper from the tray.If printing on special materials, use theMulti-Purpose Tray.An incorrect type ofpaper is being used.Use only paper that meets the specificationsrequired by the printer.An incorrect outputmethod is being used.Special print materials, such as thick paper,should not be printed using the top outputtray (face-down). Use the rear output tray(face-up) instead.There may be debrisinside the machine.Open the top cover and remove the debris.The printerprints, but thetext is wrong,garbled, orincomplete.The printer cable isloose or defective.Disconnect the printer cable and reconnect.Try a print job that you have already printedsuccessfully. If possible, attach the cableand printer to another computer and try aprint job that you know works. Finally, try anew printer cable.The wrong printerdriver was selected.Check the application’s printer selectionmenu to ensure that your printer isselected.The softwareapplication ismalfunctioning.Try printing a job from another application.The operating system ismalfunctioning.If printing from Windows (any version), exitto a DOS prompt and verify functionalitywith the following command: At a C:\prompt, type Dir LPT1, and press Enter.(This assumes you are connected to LPT1.)Exit Windows and reboot the computer.Turn the printer off and then back on again.Pages print, butare blank.The toner cartridge isdefective or out oftoner.Redistribute the toner. if necessary. Seepage 6.4.If necessary, replace the toner cartridge.The file may have blankpages.Check the file to ensure that it does notcontain blank pages.Some parts, such asthe controller or theboard, may bedefective.Contact a service representative.Problem Possible Cause Solution |
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