Help47TroubleshootingN Monitor displayProblem Cause & Solution PageThe image of the subject isdisplayed in black and white (orbluish-purple), or the backgroundimage appears greenish.LAt night or when there is poor lighting in the doorway,– the display will be shown in black and white (or bluish-purple).– If there is a light in the doorway, the image appears greenish.These are not malfunctions.―The image of a person’s face isdark.LWhen there is a strong sunlight or a backlight in the placewhere the door station is located, the person’s face becomesdark.– Locate the door station away from strong sunlight orbacklights.– Adjust the brightness of the display. (The background imagewill be shown in white.)―19The image is not clear or isblurry.LThe surface or the lens of the door station is dirty. Clean it witha soft dry cloth.LThe surface or the lens of the door station is wet with dew. Waitfor the condensation to evaporate.52―The image is white or black. LThe brightness of the display is not properly adjusted. Adjustthe brightness while receiving a call, during a conversation, orwhile monitoring.19The image is white, or whitelines or circles are shown on thedisplay.LStrong light such as sunlight is shining into the lens of the doorstation. Though this may cause the display image to becomedifficult to see, this is not a malfunction.– Locate the door station away from direct sunlight.– The image quality may be better if the angle of the doorstation is changed.―There is a small black dot in thebackground.LIf the sun can be seen, its center appears as a black dot. Thisis not a malfunction.―The image is flickering. LAC (alternating current) lights such as fluorescent lights maycause flickering in dark environments. This is not a malfunction.―The image displayed on thesub monitor station distorts oris displayed slowly. (It takes5 seconds or more to bedisplayed.)LThe antenna on the sub monitorstation is being covered with yourhand. Do not cover it.LThe sub monitor station is too far from the main monitorstation. Move closer to the main monitor station. If you install arepeater (optional), the image may be improved.LThere is an object such as a concrete wall obstructing thesignal. Move to a place without an obstacle. If you install arepeater (optional), the image may be improved.LA microwave or wireless LAN appliance is in use. Move closerto the main monitor station or use a sub monitor station locatedaway from those appliances. Try again.―7, 457, 457Antenna