68TroubleshootingWhen using MiracastPlease refer to the following items if you have problems with the Miracast connection.Miracast cannot be connected.• Is the “Wireless LAN” menu set to “Off”?• Is the input source [Miracast(TM)] selected correctly?• Please check the setting of the Miracast-certied device. For details about the connection method of Miracast, referto the Operating Instructions of the Miracast-certied device.• Are there any obstacles between the Miracast-certied device and the Display? In addition, is the Miracast-certieddevice far from the Display?Please remove the obstacles or make the Miracast-certied device close to the Display .• The column “Paired devices” will remain the connection information such as the Miracast-certied device etc., butyou cannot reconnect with the screen, please connect with the devices that can be connected from the list.• Depending on the model or the status of the Miracast-certied device, the connection may be failed.Disconnected suddenly or Image cannot be updated.• If the Miracast idle screen is not displayed, the sound cannot be output, the connection is failed, please re-bootthe Display and then return the operation according to the following method.- Please turn off the power and disconnect the power plug from the power outlet.- Please turn on the Display and the Miracast-certied device.The picture of Miracast is distorted.• Set the wireless LAN mode to “S-DIRECT” or “M-DIRECT”.• Since Miracast is connected wirelessly, the picture may be distorted by the radio wave environment. In such cases,please try the following measures.- Please make the Miracast-certied device close to the Display .- Place away from devices that can emit electromagnetic radiation, such as microwave ovens, game machines.Do not use these devices if you are still unable to solve the problem.- If multiple wireless devices are connected with the same router, the bandwidth will be insufcient.• If there is a problem with the content itself, the picture may be distorted, please conrm the content.• The images of Miracast may be distorted depending on the Miracast-certied device. It may be caused by theprocessing capability and the wireless transmission performance of the Miracast-certied device, and it is not amalfunction of the Display .The connection of Miracast will be interrupted if there is no operation after connecting with the Miracast.• Depending on the conguration of your Miracast-certied device, the connection may be lost in some time. Pleasecheck the saving power setting of the device.• The problem will be improved by updating the wireless driver and rmware. Please contact with the manufacturerfor the technical support about the device.Others• Depending on your Miracast-certied device, the conrmation screen of the reconnection that is the connectionname “from UNKNOWN” will be displayed. At this time, please select “CANCEL” to cancel reconnect.• Depending on your Miracast-certied device, it may be required to remove the prole during connecting. In thatcase, please remove the device according to the instructions.