RQT567123ReferenceProduct ServiceProduct informationFor product information or assistance with product operation:In the U.S.A., contact the Panasonic Customer Call Center at1-800-211-7262, or e-mail consumerproducts@panasonic.com,or web site (http://www.panasonic.com).For assistance in the continental U.S.A. in obtaining repairs please shipthe product to:Panasonic Services Company - Customer ServicenterSuite B 4900 George McVay DriveMcAllen, TX 78503In Puerto Rico contact the Panasonic Sales Company.Tel.(787) 750-4300 Fax.(787) 768-2910When shipping the unit carefully pack and send it prepaid, adequatelyinsured and preferably in the original carton. Include a letter detailingthe complaint and provide a day time phone number where you can bereached.IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THEPURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BECHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUTSUCH PROOF OF PURCHASE.Also, the purchaser will be responsible for shipping the unit to theabove address.In Canada, contact Panasonic Canada Inc. Customer Care Centre at905-624-5505, web site (www.panasonic.ca), or an authorizedServicentre closest to you.1. Damage requiring service —The unit should be serviced by qualifiedservice personnel if:(a) The AC power supply cord or AC adaptor has been damaged; or(b) Objects or liquids have gotten into the unit; or(c) The unit has been exposed to rain; or(d) The unit does not operate normally or exhibits a marked changein performance; or(e) The unit has been dropped or the cabinet damaged.2. Servicing—Do not attempt to service the unit beyond that describedin these operating instructions. Refer all other servicing to authorizedservicing personnel.3. Replacement parts—When parts need replacing ensure the serviceruses parts specified by the manufacturer or parts that have the samecharacteristics as the original parts. Unauthorized substitutes mayresult in fire, electric shock, or other hazards.4. Safety check—After repairs or service, ask the servicer to performsafety checks to confirm that the unit is in proper working condition.