1.1 General FeaturesFeature Manual 159Feature Manual References1.1.10 Call Forwarding (FWD)—SUMMARY1.1.41 Direct Inward System Access (DISA)1.1.59 Fixed Buttons1.1.61 Flexible Buttons1.1.67 Idle Extension Hunting1.1.68 Intercept Routing1.1.77 Live Call Screening (LCS) (Voice Mail APT Integration only)1.1.82 Message Waiting1.1.119 Two-way Recording into the VPS (Voice Mail APT Integration only)Operating Manual References1.3.56 Live Call Screening (LCS) (Voice Mail APT Integration only)1.3.87 Two-way Recording in the VPS (Voice Mail APT Integration only)1.3.88 Voice Mail Integration1.3.89 Voice Mail Transfer (Voice Mail APT Integration only)3.1.3 Flexible Button Assignment—Message, 2-way Record, 2-way Transfer, Live Call Screening (LCS),LCS Cancel, or Voice Mail (VM) Transfer button1.1.121 Voice Mail Inband (DTMF) IntegrationDescriptionA Panasonic Voice Processing System (VPS) or similar product from another manufacturer can provideAutomated Attendant (AA) and Voice Mail (VM) services when connected to the PBX.The VPS and PBX communicate with each other by sending DTMF (Dual Tone Multi-Frequency) signals.For more information, refer to the documentation provided with the VPS.1. AA ServiceAllows the VPS to answer calls and direct callers to dial a number in order to connect themselves to thedesired party (e.g., "Enter the extension number of the desired party."). It is possible to access VMservice from AA service to, for example, record messages.2. VM ServiceAllows callers to leave voice messages for specific parties, such as an extension user. Extension userscan then listen to the messages left in their mailboxes at their convenience.AA ServiceA VPS can be used for the AA service as well as the VM service. When a call is directed to a port of theVPS that is in AA service mode, the caller will hear an outgoing message (OGM). After or while listening tothe OGM, the caller may dial an extension number as directed (e.g., "Enter the extension number of thedesired party.").If the VPS transfers a call via the AA service, the PBX will inform the VPS of the status of the called partyusing a DTMF status signal so that the VPS will know the status. This enables the VPS to quickly play anappropriate OGM to the caller (e.g., "I'm handling another call now...", "I'm away from my desk now...", etc.).The DTMF status signals sent by the PBX are explained below.
