Lenovo ThinkSystem SR665 V3 User Manual

Also see for 7D9A: System configuration guide User guide

1. An unusual smell might be coming from newly installed equipment.2. If the problem remains, contact Lenovo Support.Server seems to be running hotComplete the following steps until the problem is solved.Multiple servers or chassis:1. Make sure that the room temperature is within the specified range (see “Specifications” on page 2).2. Make sure that the fans are installed correctly.3. Update the UEFI and XCC to the latest versions.4. Make sure that the fillers in the server are installed correctly (see Chapter 5 “Hardware replacementprocedures” on page 39 for detailed installation procedures).5. Use the IPMI command to ramp up the fan speed to the full fan speed to see whether the issue can beresolved.Note: The IPMI raw command should only be used by trained technician and the each system has itsown specific PMI raw command.6. Check the management processor event log for rising temperature events. If there are no events, theserver is running within normal operating temperatures. Note that you can expect some variation intemperature.Cannot enter legacy mode after installing a new adapterComplete the following procedure to solve the problem.1. Go to UEFI Setup ➙ Devices and I/O Ports ➙ Set Option ROM Execution Order.2. Move the RAID adapter with operation system installed to the top of the list.3. Select Save.4. Reboot the system and auto boot to operation system.Cracked parts or cracked chassisContact Lenovo Support.Optional-device problemsUse this information to solve problems related to optional devices.• “External USB device is not recognized” on page 225• “PCIe adapter is not recognized or is not functioning” on page 226• “Insufficient PCIe resources are detected.” on page 226• “A Lenovo optional device that was just installed does not work.” on page 226• “A Lenovo optional device that worked previously does not work now” on page 227External USB device is not recognizedComplete the following steps until the problem is resolved:1. Update the UEFI firmware to the latest version.2. Make sure that the proper drivers are installed on the server. See the product documentation for theUSB device for information about device drivers.3. Use the Setup utility to make sure that the device is configured correctly.Chapter 8. Problem determination 225