• Connect the cable from the Ethernet connector to the RJ45 connector of the hub.• Enable the Ethernet LAN feature in the Setup Utility program. Refer to “Using the Setup Utility program”on page 67.• Enable the Ethernet LAN adapter.1. Click the Start button to open the Start menu.2. Depending on your Windows version, do one of the following:– For Windows 7: Click Control Panel.– For Windows 10: Click Windows System ➙ Control Panel.3. View Control Panel by Large icons or Small icons, and then click Network and Sharing Center ➙Change adapter settings.4. Right-click the Ethernet LAN adapter icon and click Enable.• Update or reinstall the Ethernet LAN driver. See “Keeping your computer current” on page 58.• Install all networking software that is necessary for your network environment. Check with your LANadministrator for the necessary networking software.• Set the same duplex for the switch port and the adapter. If you configured the adapter for full duplex,ensure that the switch port is also configured for full duplex. Setting the wrong duplex mode mightdegrade performance, cause data loss, or result in lost connections.When a Gigabit Ethernet model computer is used at a speed of 1000 Mbps, the Ethernet LANconnection fails or errors occur.Solution:Connect the network cable to the Ethernet connector using Category 5 wiring and a 100 BASE-T hub/switch(not 100 BASE-X).A Gigabit Ethernet model computer should connect to the network at a speed of 1000 Mbps but atonly a speed of 100 Mbps.Solutions:• Try another cable.• Set the link partner to auto-negotiate.• Set the switch to be 802.3ab-compliant (gigabit over copper).The Wake On LAN feature does not work.Solution:Enable the Wake On LAN feature in the Setup Utility program. Refer to “Using the Setup Utility program” onpage 67.Wireless LAN problemNote: The wireless LAN feature is available only on some models.The wireless LAN feature does not work.Solutions:• Enable the wireless LAN feature in the Setup Utility program. Refer to “Using the Setup Utility program” onpage 67.• For Windows 10, enable the wireless LAN feature in Windows Settings. Click the Start button to open theStart menu, and then click Settings ➙ Network & Internet ➙ Wi-Fi. Turn on the Wi-Fi feature.Chapter 7. Troubleshooting, diagnostics, and recovery 85
