10 U ser su ppo r tTroubleshooting110– Establishing a remote connection– Using the backlight– Watching/listening to .wmv/MP3 files– Connecting to a computer• Shorten auto suspend timeWhile on battery power, your device automatically suspends operation if youhaven’t touched the hardware buttons or used the stylus for a specified period.Maximize battery life by shortening the time.a Tap and then Settings.b On the System tab, tap Power.c Adjust the On battery power setting.NOTE: If the device went into sleep mode, allow ample time before turning it back on to allow for asmoother power mode transition.• Turn off sounds you don’t needYour device emits sounds in response to a number of events, such as warnings,appointments, and screen taps or hardware button actions. Optimize battery life,by turning off any sounds you don’t need.a Tap and then Settings.b On the Personal tab, tap Sounds & Reminders and clear the check boxes forthe Volume and Reminders tabs.• Turn off notification lighta Tap and then Settings.b On the Personal tab, tap Sounds & Reminders.c On the Reminders tab, clear the check box for Flash light.• Disable the phone function when no SIM card is installed on your device.Password problemForgotten passwordIf you forget your password, you’ll need to clear your device’s memory by hard resettingit. For instructions, refer to "Performing a hard reset" on page xix.Memory problemDevice memory run outIf you receive a message stating that storage or program memory is unavailable, try thefollowing solutions.Finding space in storage memory• Move data to an SD or MMC storage card.a Insert an storage card to your device’s SD/MMC slot.Refer to page 5 for instructions.b Tap , Programs, and then File Explorer.c Tap and hold the file you want to move, and tap Cut.d Browse to the My Documents folder in the storage card folder, tap Edit, andthen tap Paste.NOTE: Files stored in folders other than My Documents or stored in folders within subfolders in MyDocuments may not show up in the list view of some programs.