Dolphin® 9500 Series User’s Guide 16 - 116 Customer SupportProduct Service and RepairHand Held Products provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, return the unit to Hand Held Products (postage paid) with a copy of the dated purchase record attached.Contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.North AmericaHand Held Products Corporate OfficesTelephone: (800) 782-4263, Option 3Fax: (704) 566-6015E-mail: naservice@handheld.comAmerica LatinaHand Held Products America LatinaTeléfono: (239) 263-7600Fax: (239) 263-9689E-mail: laservice@handheld.comBrazilHand Held Products BrazilTelephone: +55 (21) 2176-0250Fax: +55 (21) 2176-0249E-mail: suporte@handheld.comEurope, Middle East, and AfricaHand Held Products EuropeTelephone:+ 31 (0) 40 29 01 633Fax: + 31 (0) 40 2901631E-mail: euservice@handheld.comAsia PacificHand Held Products Asia/PacificTelephone: +852-2511-3050Fax: +852-2511-3557E-mail: apservice@handheld.comJapanHand Held Products JapanTelephone: +81-3-5770-6312Fax: +81-3-5770-6313E-mail: apservice@handheld.comOnline Product Service and Repair AssistanceYou can also access product service and repair assistance online at www.handheld.com.