78Garmin DriveSmart™ 50LMportable device on my computerOn Mac computers and some Windowscomputers, the device connects using USBmass storage mode. In USB mass storagemode, the device appears as a removabledrive or volume, and not as a portable device.Windows versions prior to Windows XPService Pack 3 use USB mass storage mode.My device does not appear as eithera portable device or a removabledrive or volume on my computer1 Disconnect the USB cable from yourcomputer.2 Turn off the device.3 Connect the USB cable to your device andto a USB port on your computer.TIP: The USB cable must connect to a USBport on your computer, not to a USB hub.The device turns on automatically and goesinto MTP mode or USB mass storage mode.A picture of the device connected to acomputer appears on the device screen.NOTE: If you have several network drivesmapped on your computer, Windows mayhave trouble assigning drive letters toyour Garmin drives. For information aboutassigning drive letters, see the help file foryour operating system.My phone will not connect to thedevice• Select Settings > Bluetooth.The Bluetooth field must be set to Enabled.• Enable Bluetooth wireless technology onyour phone and bring your phone within33 ft. (10 m) of the device.• Go to Garmin.com/bluetooth for morehelp.