49Error MessagesError Message Cause Corrective ActionCannot detect papr The printer could not detect thepaper.Reload the paper as follows.1. Press the OK button and remove the paper.2. Reload the paper.(→ , Loading Sheets in the Printer)Cannot feed paper. A paper jam occurred in the printerduring printing.Lift the Release Lever and remove the jammedpaper.1.Load paper.2.Lower the Release Lever.3.Cannot cut paper. There are sheets left on theEjection Guide.(→ , Loading Rolls in the Printer)Rel lever is in wrong position. The Release Lever is up. Lower the Release Lever.In other cases, the Cutter Unitmay be damaged.Contact your Canon dealer for assistance.(→ , If Roll Paper Jams)(→ , If a Sheet Jams)(→ , Loading Rolls in the Printer)(→ , Loading Sheets in the Printer)Lift the Release Lever and remove the paper.1.Load paper.2.Lower the Release Lever.3.There is a foreign object by theOutput Tray, obstructing theCutter Unit.Lift the Top Cover and remove the foreign object.1.If Not finished printing. Finish printingremaining jobs? is shown on the Display Screen,press the OK button.2.Printing will resume, starting from the page onwhich the error occurred.You are not using the printer underthe recommended environmentalconditions for the paper.Use the printer only where the recommendedenvironmental conditions for the paper are met.Note that various environmental conditions arerecommended for various types of paper. For detailson the recommended environmental conditions, seethe Paper Reference Guide.(→"Types of Paper," User Manual)You are using paper that is notcompatible with automatic cutting.Specify Manual as the cutting method and usescissors or a cutting tool to cut the roll.1.Lift the Release Lever and remove the paper.2.(→"Specifying the Cutting Method for Rolls," UserManual)For information about paper that is compatible withautomatic cutting, see the Paper Reference Guide.(→"Types of Paper," User Manual)(→ , Loading Rolls in the Printer)If the error occurs again, turn off the printer and wait awhile before restoring power.If Not finished printing. Finish printingremaining jobs? is shown on the Display Screen,press the OK button.4.Printing will resume, starting from the page onwhich the error occurred.If Not finished printing. Finish printingremaining jobs? is shown on the Display Screen,press the OK button.4.Printing will resume, starting from the page onwhich the error occurred.