2Paper ProblemsPhenomenonRoll paper cannot be inserted intothe paper feed slotThe roll paper is warped. Straighten out curls and reload the roll.Cannot load sheets Press the Load button and select the paper source.The paper source selection isincorrect.Paper is not cut straight The paper is bent or curled at thecut position.Straighten out any curling by the edges of the paper.Reload the paper correctly.Paper rises by the ends of the cutposition before it is cut.Paper is not cut In the printer driver, No or PrintCut Guideline is specified in AutoCut.In the Control Panel menu,Cutting Mode is set to Eject orManual.Specify Yes in Auto Cut in the printer driver.If the Cutting Mode is Eject, press the Cut button tocut the paper.Cause Corrective ActionTroubleshootingThis section gives troubleshooting tips in case of problems.Paper is jammed by the paper feedslot. (→ , If Roll Paper Jams)(→ , If a Sheet Jams)Remove the jammed paper.You are using paper that cannot becut with the Cutter Unit.Specify Manual in Cutting Mode in the ControlPanel menu and use scissors or a cutting tool to cutthe roll after printing.(→"Specifying the Cutting Method for Rolls," UserManual)The paper source selection isincorrect.Press the Load button and select the paper source.The Cutter Unit is not installed. Install the Cutter Unit.(→"Replacing the Cutter Unit," User Manual)The Cutter Unit is not installedcorrectly.Reinstall the Cutter Unit correctly.The Cutter Unit blade is worn out. Replace the Cutter Unit.(→"Replacing the Cutter Unit," User Manual)(→"Replacing the Cutter Unit," User Manual)Rolls are not cut when you areusing the Media Take-up Unit.Either cut the roll paper by pressing the Cut button orlift the Release Lever and cut the roll with scissors.If the Cutting Mode is Manual, cut rolls with scissorsor the like.(→"Removing Printed Documents from the MediaTake-up Unit (Optional)," User Manual)Cut Speed is not configuredcorrectly in the Control Panelmenu.Change the Cut Speed setting in the Control Panelmenu.(→ , Menu Map)Margins are wide Rolls are advanced a specificamount before cutting to preventproblems with cutting and paperejection.This operation is normal.