Printer Does Not PrintCheck1 Make sure printer is turned on.If not, make sure the printer is securely plugged in and press ON button to turn on.The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.Note• If you are printing large data such as photos or other graphics, printing may take longer to start. The ONlamp flashes while the computer is processing data and sending it to the printer. Wait until printing starts.Check2 Make sure printer is properly connected to computer.If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When theUSB cable is securely plugged in, check the following:• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to thecomputer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contactthe vendor of the relay device.• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.If you use the printer over a LAN, make sure the printer is correctly set up for network use.Cannot Find Printer while Using Wi-FiNote• IJ Network Device Setup Utility allows you to diagnose and repair the network status. Download it from theweb page.For WindowsFor macOSCheck3 Make sure paper settings match information set for cassette.If the paper settings do not match the information set for the cassette, an error message appears on the LCD.Follow the instructions on the LCD to solve the problem.Note• You can select whether the message which prevents misprinting is displayed.• To change the message view setting when printing or copying using the printer's operation panel:Feed settings• To change the message view setting when printing using the printer driver:Changing the Printer Operation Mode (Windows)367
