Cannot Find Printer on Check Printer Settings Screen During Wi-FiSetup (Windows)-Checking Wi-Fi EnvironmentIs the printer connected to the wireless router?Use the icon on the LCD to make sure the printer is connected to the wireless router.If is displayed:• Check wireless router configuration.After checking the wireless router setting, make sure the printer is not placed far away from thewireless router.The printer can be up to 50 m (164 ft) from the wireless router indoors. Make sure the printer is closeenough to the wireless router to be used.Place the printer and wireless router where there are no obstacles between them. Wirelesscommunication between different rooms or floors is generally poor. Wireless communication can beimpeded by building materials containing metal or concrete. If the printer cannot communicate withthe computer over a Wi-Fi due to a wall, place the printer and the computer in the same room.In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidthas a wireless router is nearby, it may cause interference. Place the wireless router as far away frominterference sources as possible.Note• Though an antenna is attached to most wireless routers, note that some of them have it inside.• Check wireless router setting.The printer and wireless router should be connected using 2.4 GHz bandwidth. Make sure thewireless router for the printer's destination is configured to use 2.4 GHz bandwidth.Important• Note that some wireless routers distinguish network names (SSIDs) by the last alphanumericcharacter according to their bandwidth (2.4 GHz or 5 GHz) or purpose (for computer or gamemachine).To check the network name (SSID) of the wireless router the printer is connected to, print the networksettings.Printing Network Settings336
