Check10 Is the machine set to the appropriate receive mode?Check the receive mode setting and change it to a mode suited to your connection if necessary.Setting the Receive ModeCheck11 Is FAX RX reject set to ON?Select OFF for FAX RX reject in Security control under Fax settings.For details on how to set, see Rejecting Fax Reception.Check12 Are there setting items set Reject in Caller rejection?If you select Reject for any setting items in Caller rejection in Security control under Fax settings, themachine rejects calls for setting item selected Reject.For details on how to set, see Using the Caller ID Service to Reject Calls.Machine Does Not Switch Automatically between Voice and Fax CallsCheck Is the receive mode set to Fax only mode?If Fax only mode is selected for Receive mode set. under FAX menu, there will be no automatic switchingbetween voice and fax calls.Set the receive mode to TEL priority mode, DRPD*1, or Network switch*2.If the receive mode is TEL priority mode and an answering machine is connected to the machine, checkwhether a proper message is played back when the answering machine answers.Setting the Receive Mode*1 This setting is available only in the US and Canada.*2 This setting may not be available depending on the country or region of purchase.Quality of Received Fax is PoorCheck1 Check the scan settings of the sender's fax machine.Ask the sender to adjust the scan settings of the fax machine.Check2 Is ECM RX set to OFF?Select ON for ECM RX in Adv. communication in Adv. FAX settings under Fax settings.If ECM RX is enabled, the sender's fax machine resends the fax after correcting errors automatically.Adv. FAX settingsCheck3 Is the sender's original document or scanning area of the sender's faxmachine dirty?The image quality of the fax is mainly determined by the sender's fax machine. Contact the sender and ask thesender to check whether the scanning area of the fax machine is dirty.Check4 Is ECM transmission/reception enabled although the line/connection is poor,or is the sender's fax machine compatible with ECM?• Select ON for ECM RX in Adv. communication in Adv. FAX settings under Fax settings.563
