Error Message Appears and the Scanner Driver Screen Does NotAppearCheck 1 Make sure that your scanner or printer is turned on.Check 2 Turn off your scanner or printer, then reconnect the USB cable and replug thepower cord.Check 3 Connect the USB cable to a different USB port on the computer.Check 4 If the USB cable is connected to a USB hub, remove it from the USB hub andconnect it to a USB port on the computer.Check 5 Make sure that the scanner driver is installed.If not installed, install the scanner driver from the web page.Check 6 Select your scanner or printer on the application's menu.Note• The operation may differ depending on the application.Check 7 Make sure that the application supports the ICA driver.You cannot start the scanner driver from applications not supporting the ICA driver.Check 8 Exit the scanner driver if it is running on another application.620
