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9-14Troubleshooting9The printouts are missing when you make copies on rough paper.Q Is the paper type set correctly?A Select in in of the Menu.(See "Specifying the Paper Type," on p. 2-9.)The printouts are missing when you make copies using the 2 on 1 copy function.Q Are the documents A4-size or LTR-size?A Be sure to use two sheets of A4-size or LTR-size documents when you make copies using the 2 on 1copy function.The edges of copies are dirty when you make copies.Q Is the paper size set correctly?A Specify the appropriate paper size in in of the Menu.(See "Specifying the Paper Size," on p. 2-8.)Printing ProblemsThe Alarm indicator comes on.Q Does the machine feed paper correctly, or is there paper in the cassette or multi-purpose feeder?A Clear the paper jam, or load paper in the cassette or multi-purpose feeder. (For instructions onclearing paper jam, see "Clearing Jams," on p. 9-1. For instructions on loading paper, see "LoadingPaper," on p. 2-3.)A If the machine has no paper jam, or paper is loaded in the cassette or multi-purpose feeder, unplugthe machine and wait approximately 3 minutes to 5 minutes, then plug it in again. If the problem isfixed, the Alarm indicator will turn off, and the LCD will return to the standby mode. If the Alarmindicator remains flash, unplug the machine, and contact your local authorized Canon dealer or theCanon help line.Printout does not match paper size.Q Is the paper stack loaded and aligned correctly in the cassette, or is paper loaded in themulti-purpose feeder correctly?A Make sure the paper is loaded and aligned correctly in the cassette or the paper is loaded correctlyin the multi-purpose feeder. (See "Loading Paper," on p. 2-3.)
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