9-12Troubleshooting9Copying ProblemsThe machine will not make a copy.Q Is the cartridge installed correctly?A Make sure the cartridge is installed correctly. (See the Set-Up Sheet.)Q Is the sealing tape removed from the cartridge?A Remove the sealing tape from the cartridge. (See the Set-Up Sheet.)Q Is the cassette inserted completely into the machine?A Insert the cassette as far as it will go. (See the Set-Up Sheet.)Q Did you connect the power cord to the machine just now?A Wait for a while. After connecting the power cord, the machine cannot scan documents immediately.Q Is the energy saver mode off?A The machine does not scan documents, if it is in the energy saver mode. To restore the machinefrom the energy saver mode, press [Energy Saver].Print Quality ProblemsThe print quality is not what you expect; print is not clear, has missing dots or white streaks.Q Are the size, thickness and type of the paper you are using within the specifications of the machine?A Check that the paper you are using is supported by the specifications of the machine. (See "PrintMedia Requirements," on p. 2-1.)Q Is the cartridge installed correctly?A Make sure the cartridge is installed correctly. (See the Set-Up Sheet.)Q Is any toner left in the cartridge?A See "When to Replace the Cartridge," on p. 8-2, and replace the cartridge if necessary. (See"Replacing the Cartridge," on p. 8-5.)