Canon LASERBASE MF3110 User Manual

Also see for LASERBASE MF3110: Service manual Service manual

Contents

Canon LASERBASE MF3110 User Manual Manual pdf 63 page image

9-15Troubleshooting9Scanning ProblemsThe machine will not scan a document.Q Did you connect the power cord to the machine just now?A Wait for a while. After connecting the power cord, the machine cannot scan documents immediately.Q Is the USB cable connected securely?A Check that the USB cable is connected securely to the machine and your computer. Disconnect theUSB cable, and reconnect it correctly after a while.Scanned images are dirty.Q Is the platen glass or the platen glass cover clean?A Clean the platen glass or the platen glass cover. (See "Cleaning the Scanning Area," on p. 8-1.)White streaks appear on the left side of the image.Q Is the document placed on the platen glass correctly?A Place the document approximately 3 mm from the edge of the platen glass.General ProblemsThe machine has no power.Q Is the power cord plugged in securely?A Check that the power cord is plugged securely into the machine and into the wall outlet. Insert thepower cord straight into the power socket on the back of the machine. Do not insert it at an angle.Otherwise, the machine may not be properly connected to the power source and may not turn on. Ifthis happens, disconnect the power cord, and reconnect it correctly after a minute or more. (See theSet-Up Sheet.)