136TroubleshootingProblem Cause SolutionCamera will notoperatePower is not turnedon• Press the ON/OFF button for amoment.SD card slot/batterycover is open• Confirm that SD card slot/batterycover is securely closed.Insufficient batteryvoltage• Insert a fully charged battery intothe camera.• Use the AC Adapter Kit ACK900(sold separately).Poor contactbetween camera andbattery terminals• Wipe the terminals with a cleandry cloth.Camera will notrecordMode switch is setto (Playback)• Set the mode switch to ,or .Flash is charging • Wait until the flash charges. Youcan press the shutter buttonwhen the upper indicator besidethe viewfinder lights orange.SD card is full • Insert a new SD card.• If required, download the imagesto a computer and erase themfrom the SD card to make space.SD card is notformatted correctly• Format SD card.(See Formatting SD Cards (p.107).)• If reformatting does not work, the SDcard logic circuits may be damaged.Consult the nearest Canon CustomerSupport Help Desk.The SD card iswrite-protected.• Slide the write protect tab of theSD card upward (p. 23).Cannot play back You attempted to playback images shotwith another cameraor images edited witha computer• Computer images that cannot beplayed back will playback if they areadded to the camera using thebundled software programZoomBrowser EX or ImageBrowser.
