General Motors reserves the right to unilaterally modify,change, or discontinue Courtesy Transportation atany time and to resolve all questions of claim eligibilitypursuant to the terms and conditions describedherein at its sole discretion.Collision Damage RepairIf your vehicle is involved in a collision and it isdamaged, have the damage repaired by a qualifiedtechnician using the proper equipment and qualityreplacement parts. Poorly performed collision repairswill diminish your vehicle’s resale value, and safetyperformance can be compromised in subsequentcollisions.Collision PartsGenuine GM Collision parts are new parts made with thesame materials and construction methods as the partswith which your vehicle was originally built. Genuine GMCollision parts are your best choice to ensure that yourvehicle’s designed appearance, durability and safety arepreserved. The use of Genuine GM parts can helpmaintain your GM New Vehicle Warranty.Recycled original equipment parts may also be used forrepair. These parts are typically removed from vehiclesthat were total losses in prior crashes. In most cases,the parts being recycled are from undamaged sectionsof the vehicle. A recycled original equipment GMpart, may be an acceptable choice to maintain yourvehicle’s originally designed appearance and safetyperformance, however, the history of these parts is notknown. Such parts are not covered by your GM NewVehicle Limited Warranty, and any related failuresare not covered by that warranty.Aftermarket collision parts are also available. These aremade by companies other than GM and may nothave been tested for your vehicle. As a result, theseparts may fit poorly, exhibit prematuredurability/corrosion problems, and may not performproperly in subsequent collisions. Aftermarket parts arenot covered by your GM New Vehicle LimitedWarranty, and any vehicle failure related to such partsare not covered by that warranty.Repair FacilityGM also recommends that you choose a collision repairfacility that meets your needs before you ever needcollision repairs. Your GM dealer/retailer may have acollision repair center with GM-trained techniciansand state of the art equipment, or be able to recommenda collision repair center that has GM-trained techniciansand comparable equipment.7-11
