Line Keys and Softkeys41-001381-00 REV01 – 06.2013 71Using the ACD KeyUse the following procedure to log into a phone queue from your IP phone.IP Phone UI1. Check with your Administrator to verify the queue linked to your ACD Key.2. Press the ACD Key on your IP phone. The LCD displays the label of the ACD queue you are accessing.The "User ID" and "Password" prompts displays.3. Using the keypad, enter your User ID (phone number provided by your System Administrator).Using the keypad, enter your Password (provided by your System Administrator) and press the Log In Key.Note:Use the Backspace softkey to move back a space and delete a character if required. Use the Cancel softkey to cancelthe ACD login.Your phone logs into the queue on the server.4. You are logged into the queue and the following screen displays.Mon Jan 2 10:37amL1SupportoACD: SupportUser ID:Password:Backspace Log InCancelACD: SupportAvailableLog Out