RELEASE # 1.0USER GUIDE480i BROADSOFTSIP IP PHONE

Introduction

Getting Started

Restarting Your Phone

Customizing Your Phone

Using the 480i Phone

Multiple Line and Call Appearances

Softkeys

Customized Softkeys

Connected State

Making Calls

Using Handsfree Speakerphone

Redial

Handling Calls

Conferencing Calls

Picking up Calls

Pickup

Additional Features

Troubleshooting

Limited Warranty

Aastra 480i User Manual

About this Document

Release Content Information

Upgrade Notes

Description

SIP Timers

SIP Registration Timeout Retry Timer

SIP Registration Retry Timer" Web UI Parameter Name Change

Explicit Message Waiting Indicator (MWI) Subscription Period

Prefix Dialing

Configuring via the Configuration Files

Configuring via the Aastra Web UI

XML Objects and Enhancements

XML: AastraIPPhoneExecute Object

XML: Action URI

XML: Softkey URI

XML: HTTP Refresh Header

Backup Proxy/Registrar Support

Auto-discovery Using mDNS

IP Phone Features for Sylantro Servers

Support for additional "Alert Info" keywords for distinctive ringing

Startup Enhancement

Single Call Restriction (480i CT only)

Addition of DisplayName1 & DisplayName2 (now also applies to 9112i/9133i)

Issues Resolved in Release 1.4.1

Enhancements/Changes

Known Anomalies in 1.4.1

Contacting Aastra Telecom Support

VentureIP 480i

software license agreement

about this guide

About this chapter

IP Phone Models

Firmware Installation Information

Installation Requirements

Configuration Server Requirement

Firmware and Configuration Files

Configuration File Precedence

Installing the Firmware/Configuration Files

Options Key

Aastra Web UI

Status

Operation

Advanced Settings

Enabling/Disabling the Aastra Web UI

Administrator Level Options

Aastra Web UI Options

using the configuration files

Phone Status

factory default

Basic Preferences (Aastra Web UI)

priority alerting

Network

advanced network settings

Line Settings

Configuration Server Settings

Firmware Update Features

Chapter 4 Configuring the IP Phones

Overview

Basic Network Settings

configuring dhcp

Configuring Network Settings Manually

Configuration Server Protocol

Advanced Network Settings

Configuring Nortel NAT (optional)

Configuring NAT Address and Port (optional)

Virtual LAN (optional)

Type of Service (ToS), Quality of Service (QoS), and DiffServ QoS

Network Time Servers

Session Initiation Protocol (SIP) Settings

Real-time Transport Protocol (RTP) Settings

dtmf method

Chapter 5 Operational Features

User Passwords

Administrator Passwords

Hard Keys

Softkeys/Programmable Keys

configuration example

programming feature keys

Suppressing DTMF Playback

Directed Call Pickup (BLF Call Interception 480i/480i CT/9133i)

BLF Subscription Period (480i/480i CT/9133i)

Do Not Disturb (DND)

Bridged Line Appearance (BLA) (480i/480i CT/9133i only)

Park Calls/Pick Up Parked Calls

Last Call Return (lcr) (Sylantro Servers only)

Call Forwarding

configuring call forwarding

Callers List

using the callers list

Missed Calls Indicator

Directory List

Voicemail (480i/480i CT only)

XML Customized Services

SIP Local Dial Plan

prefix dialing

outgoing intercom calls

Audio Transmit and Receive Gain Adjustments

Ring Tones and Tone Sets

configuring ring tones and tone sets

Priority Alerting

ring tone patterns

Stuttered Dial Tone

Call Waiting Tone

Language

Advanced Operational Features

MAC Address/Line Number in REGISTER Messages

SIP Message Sequence for Blind Transfer

Update Caller ID During a Call

Boot Sequence Recovery Mode

Encryption and the IP Phone

About this Guide

Firmware Installation Methods

Firmware/Configuration Files

IP Phone UI Configuration

Aastra Web UI Configuration

Basic Settings

Configuring the IP Phone

Configuring NAT (optional)

of Service (QoS optional)

SIP Server (SRV) Lookup

Operational Features

Busy Lamp Field (BLF 480i/480i CT/9133i only)

Procedure to Encrypt/Decrypt Configuration Files

Firmware Upgrade

Setting Parameters in Configura tion Files

Configurable Parameters

Password Settings

Configuration Server Protocol Settings

Network Address Translation NAT) Settings

Time Server Settings

SIP Local Dial Plan Settings

General SIP Settings

SIP Global Settings

SIP Per-Line Settings

Voicemail Settings

directory settings

XML Settings

Softkey/Programmable Key Set tings

Programmable Key Settings for 9112i and 9133i

480i Cordless (CT) Key Settings

Why does my phone display the No Service" message

Why does my phone display Bad Encrypted Config

password

Appendix A: Configuration Server Protocol Setup

Appendix B: Configuring the IP Phone at the Asterisk IP PBX

Appendix C: Sample Configura tion Files

i CT Sample Configuration File

9112i Sample Configuration File

9133i Sample Configuration File

Appendix D: Sample BLF Softkey Settings

Appendix E: Sample Multiple

XML Application

Text Menu Object (Menu Screens)

Text Screen Object (Message Screens)

UserInput Object (User Input Screens)

Directory Object (Directory List Screen) (480i only)

HTTP Post

XML Schema File

configuration files

Upgrading the Firmware

Manual Firmware and Configuration File Update

Automatic Update (auto-resync)

Troubleshooting Solutions

Why does my phone display the "No Service" message?

Why is my phone not receiving the TFTP IP address from the DHCP Server?

how do i restart the ip phone

Installation and Setup

Network Disconnected

Idle State

Using a Headset

Voicemail

Softkeys as Line/Call Appearances

Softkeys as Customized Speed Dials

Methods of Installation

The 480i's Options List

SIP Settings

The Aastra 480i Web Client

Aastra 480i User Manual

Product

Learn More

Legal


Contents Table Of Contents Introduction Getting Started Restarting Your Phone Customizing Your Phone Using the 480i Phone Multiple Line and Call Appearances Softkeys Customized Softkeys Connected State Making Calls Using Handsfree Speakerphone Redial Handling Calls Conferencing Calls Picking up Calls Pickup Additional Features Troubleshooting Limited Warranty	RELEASE # 1.0USER GUIDE480i BROADSOFTSIP IP PHONE Next / 25