Line Keys and Softkeys41-001381-00 REV01 – 06.2013 85Call Forward KeyUsing the Aastra Web UI, you can configure the Call Forward (CFWD) function on a softkey or programmable key. Use callforwarding when you want a specific account on your phone to be forwarded to another number when your phone is inthe busy state or the no answer state, or both. Pressing the Call Forward key on the phone accesses the Call ForwardMenus. The menus that display are dependant on the Call Forward mode (Account (default), Phone, or Custom) config-ured for the phone.For more information about call forwarding and call forwarding modes, see “Call Forward Account-Based Configuration”on page 133.Configuring a Call Forward KeyAastra Web UI1. Click Operation->Softkeys and XML.Softkeys2. Select from "Key 1" through "Key 20".3. In the "Type" field, select Call Forward.4. Check (enable) or uncheck (disable) the states you want to apply to this softkey.5. Click Save Settings.