63Service and Spare PartsService and Spare PartsIf the event of your appliance requiring service, or if you wish to purchase spareparts, please contact Service Force by telephoning:Your telephone call will be automatically routed to the Service Force Centre cov-ering your post code area.For the address of your local Service Force Centre and further information aboutService Force, please visit the website atwww. serviceforce.co.ukBefore calling out an engineer, please ensure you have read the details under theheading „What to do if...“When you contact the Service Force Centre you will need to give the followingdetails:1. Your name, address and post code.2. Your telephone number.3. Clear and concise details of the fault.4. The model and serial number of the appliance (found on the rating plate)5. The purchase date.Please note that a valid purchase receipt orguarantee documentation is required for in-guarantee service calls.Customer CareFor general enquiries concerning your AEGappliance, or for further information onAEG products please contact our CustomerCare Department by letter or telephone atthe address below or visit our website atwww.aeg.co.uk.(*) Calls may be recorded for training purposes0870 5 929 929Customer Care DepartmentMajor AppliancesAEG Domestic AppliancesAddington WayLutonBedfordshire, LU4 9QQTel: 08705 350350 (*)For Customer Service in the Republic ofIreland please contact us at the address be-low:AEG/ Electrolux Group (Ire) LtdLong Mile Road/ Dublin 12Republic of IrelandTel: +353 (0) 1 4090754Email: service.eid@electrolux.ie