A TECHNICAL SUPPORT3Com provides easy access to technical support information through a variety ofservices. This appendix describes these services.Information contained in this appendix is correct at time of publication. For the mostrecent information, 3Com recommends that you access the 3Com CorporationWorld Wide Web site: http://www.3com.comOnline TechnicalServices3Com offers worldwide product support 24 hours a day, 7 days a week, throughthe following online systems: World Wide Web site 3Com Knowledgebase Web Services 3Com FTP siteWorld Wide Web Site To access the latest networking information on the 3Com Corporation WorldWide Web site, enter this URL into your Internet browser:http://www.3com.com/This service provides access to online support information such as technicaldocumentation and software, as well as support options that range from technicaleducation to maintenance and professional services.3Com KnowledgebaseWeb ServicesThis interactive tool contains technical product information compiled by 3Comexpert technical engineers around the globe. Located on the World Wide Web athttp://knowledgebase.3com.com, this service gives all 3Com customers andpartners complementary, round-the-clock access to technical information on most3Com products.3Com FTP Site Download drivers, patches, software, and MIBs across the Internet from the 3Compublic FTP site. This service is available 24 hours a day, 7 days a week.To connect to the 3Com FTP site, enter the following information into your FTPclient: Hostname: ftp.3com.com Username: anonymous Password: You do not need a user name and password with Web browser software such asNetscape Navigator and Internet Explorer.