58 ClearStream CS615 User Manual - Copyright © 2008, 2007 Ziova CorporationAppendix BTroubleshootingProblem Possible CauseNo Picture or ColorIncorrect• ClearStream notplugged in• ClearStream notswitched on• Video cables notconnected• Check Video cableconnection• Check TV type settings• Check power adaptor• Check power switches• Ensure the video cables areconnected between theplayer and the ClearStream• Check video cables to makesure they are connected tothe correct plugs and thatthe cables are in goodcondition.• Check video settings tomake sure the TV Type isset correctly. If you have anNTSC TV make sure youhave it set to NTSC and notPAL.Network NotWorking• IP address settingsincorrect• Cable not plugged in• Check your IP settings inthe Network settings page• Check the network cable isplugged in on both theClearStream and yournetwork hub. A link lightshould show up on theClearStream if the cable isconnected correctlyClearStreamcannot obtain IPaddress• DHCP server notrunning• Ensure that there is a serveror device that acts as aDHCP server if using theauto setting in the networksettings page.Hard Disk notdetected• Incorrect drive settings• IDE cable notconnected correctly• Check that your drivesMaster/Slave jumpersettings are set correctly.• Ensure that Pin 1 on theIDE cable (Red Stripe) isconnected to Pin 1 on theHard Disk.