Samsung iDCS 500 User Manual

Also see for iDCS 500: User guide User guide Administration guide User instruction General description

3Your outside calls will light green on your keyset and red on other keysets.You never lose sight of your calls while they are on hold. They stay rightwhere you put them and are identified with a green flashing light.Some simple rules to remember:• Any steady LED indicates the line or feature is in use.• A fast flashing green LED indicates a new call ringing in.• A slow flashing green or red LED indicates a call is on hold.• A slow flashing amber LED indicates a recall to your keyset.SPEAKERPHONEAll iDCS keysets are speaker phones. Pressing the ANS/RLS key will answeror release a call on the speakerphone. Switching from the handset to thespeakerphone is easy. Press the SPEAKER key and hang up the handset.VOLUME CONTROLSThe iDCS keysets use the UP and DOWN keys to adjust the ringer volumewhile the keyset is ringing, the speaker volume while the speakerphone is inuse and the handset volume while you are listening. These three levels willbe stored in memory until changed. If background music is turned on at yourkeyset, the volume keys will also control the level of music. The volume ofpages heard through the speaker of a keyset can be adjusted during a pageannouncement by using the volume keys. There are 16 levels for each vol-ume setting. The volume of off-hook ring is controlled by a user-programma-ble setting.TERMINAL STATUS INDICATORThe terminal status indicator light is positioned on the top right corner of thekeyset above the display. The terminal status indicator is a tri-colored (red,green, and amber) light that provides greater visibility of your keysets statusthan the individual key LEDs. The terminal status indicator provides the fol-lowing indications:• Busy/Off Hook Steady Red• Intercom Ring Flashing Red• Outside Call Ring Flashing Green• Recall Ring Flashing Amber• Message Waiting Flashing Red• Do Not Disturb Fast Flash Red at 1 Second Intervals2THINGS YOU SHOULD KNOWUSER ORIENTATIONiDCS telephones are called “keysets.” They contain buttons or “keys” thatare used to access or activate the many features of your office phone sys-tem. The keys with paper designation strips are programmable keys. Thismeans they can be programmed for a specific function on your keyset andthat same button can be something different on another keyset. See the sys-tem manager to get your most frequently used features assigned to yourprogrammable keys. When changes are made, be sure that your program-mable keys are relabeled properly.Lines from the telephone company are “C.O. lines.” Calls on these lines arereferred to as “outside calls.” Your system can have individual C.O. line keysor lines may be assigned to groups. When they are in a group, you accessa line by dialing an access code or pressing a route button. For example, dial9 or press a “LOCAL” key to get a local outside line. If Least Cost Routing isused, pressing the “LCR” key will automatically select a preprogrammedC.O. line according to what digits are dialed. Each line in the system is num-bered, beginning with 701, then 702, 703, etc.Direct Station Selection (DSS) keys are programmed to ring specific sta-tions. You can press a DSS key instead of dialing the extension number. ADSS key lights red when that station is busy (Busy Lamp Indication).iDCS keysets provide distinctive ring patterns:• Outside calls have a single ring tone repeated.• Internal calls have a double ring tone repeated.• Door phone calls and alarm/appointment reminders have a triple ringtone repeated.CALL INDICATIONSThe keys on your phone have light emitting diodes (LEDs). These are tri-col-ored LEDs that light green, red or amber (green and red together).Intercom calls, also called internal calls, always appear on your CALL but-tons. They will always light green. You can have up to eight CALL buttons,but at least two are recommended.Outside calls appear on individual line keys if they are assigned. When anindividual line is not assigned to its own key, it will appear on a CALL button.