59269-00 A Page iiiATechnical SupportCustomers should contact their authorized maintenance provider for technicalsupport of their QLogic switch products. QLogic-direct customers may contactQLogic Technical Support; others will be redirected to their authorizedmaintenance provider.Visit the QLogic support Web site listed in Contact Information for the latestfirmware and software updates.AvailabilityQLogic Technical Support is available from 7:00 AM to 7:00 PM Central StandardTime, Monday through Friday, excluding QLogic-observed holidays.TrainingQLogic offers training for technical professionals for all iSCSI, InfiniBand, andFibre Channel products. From the main QLogic web page at www.qlogic.com,click the Education and Resources tab at the top, then click the Education &Training tab on the left. The QLogic Global Training Portal offers online courses,certification exams, and scheduling of in-person training.Technical Certification courses include installation, maintenance andtroubleshooting QLogic SAN products. Upon demonstrating knowledge using liveequipment, QLogic awards a certificate identifying the student as a CertifiedProfessional. The training professionals at QLogic may be reached by e-mail attraining@qlogic.com.Contact InformationPlease feel free to contact your QLogic approved reseller or QLogic TechnicalSupport at any phase of integration for assistance. QLogic Technical Support canbe reached by the following methods:The QLogic knowledge database contains troubleshooting information for theQLogic HBAs. Access the data base from the QLogic Support Web page,http://support.qlogic.com. Use the Support Center search engine to look forspecific troubleshooting information.Web http://support.qlogic.comEmail support@qlogic.com
