Frequently Asked Questions FAQs, etc.101Problem ActionsNetworkCannot connect to the networkCheck the LAN cable or Wireless LAN Adaptor is connected properly. (p. 75)Check the connections and settings. (p. 75 - 79)Check the network equipment and network environment.The router may not be set to issue IP address automatically. If the network administrator prefers to allocate an IP address, set an IPaddress manually. (p. 77)The router may be using MAC address filtering (security setting). Confirm the MAC Address of this TV (p. 76) and set the router to beable to use it.If the problem persists, consult your Internet Service Provider or telecommunications company.Cannot select the file duringDLNA operationsIs media server of the connected equipment prepared? (p. 74)Check applicable data format. (p. 74)Cannot operate VIERA CAST Check the connections and settings. (p. 75 - 79)The server or connected line might be busy now.OtherThe TV does not switch OnPress and hold the standby On / Off switch on the remote control for about 1 second if Power LED is red.Check the mains lead is plugged into the socket.The fuse in the mains plug may have blown. Replace it with one of an identical rating (p. 4).The TV goes into Standby mode Auto power standby function is activated. (p. 9)The TV enters Standby mode about 30 mins. after analogue broadcast ends.The remote control does not workor is intermittentAre the batteries installed correctly? (p. 8)Has the TV been switched On?The batteries may be running low. Replace them.Point the remote control directly at the front of the TV (within about 7 m and a 30 degree angle of the front of the TV).Situate the TV so that sunshine or other sources of bright light do not shine on the TV’s remote control signal receiver.Parts of the TV become hot Temperature rises of parts of the front, top and rear panels will not pose any problems in terms of performance or quality of the TV.The LCD panel moves slightlywhen it is pushed with a fingerClattered sound might be heardThere is some flexibility around the panel to prevent damage to the panel.The panel might move slightly when it is pushed with a finger, and clattered sound might be heard. This is not a malfunction.There may be red spots, bluespots, green spots and blackspots on the screenThis is a characteristic of liquid crystal panels and is not a problem. The liquid crystal panel is built with very high precision technologygiving you fine picture details. Occasionally, a few non-active pixelsmay appear on the screen as a fixed point of red, green, blue orblack. Please note this does not affect the performance of your LCD.Overcurrent error messageappearsThe connected USB device might cause this error. Remove the device and turn the TV Off with Mains power On / Off switch, thenturn it On again.Check if foreign objects are inside the USB port.An error message appears Follow the message’s instructions.If the problem persists, contact your local Panasonic dealer or the authorized Service Centre.