Help56TroubleshootingImages taken by the door station or the camera (optional)Problem Cause & Solution PageThe image taken by the door station isdisplayed in black and white.L�At night or when there is not enough lighting in the door way, thedisplay will be shown in black and white. This is not a malfunction.―The image is not clear or is blurry. L�The surface or the lens of the door station or the camera is dirty.Clean it with a soft dry cloth.L�The surface or the lens of the door station or the camera is wet withdew. Wait for the condensation to evaporate.59―The display is white or black. L�Adjust the brightness of the display by pressing {BRIGHT}. 11, 13The image taken by the door station iswhite, or white lines are shown on thedisplay.L�Strong light such as sunlight is shining into the lens of the doorstation. Though this may cause the display image to become difficultto see, it is not a malfunction.―The image taken by the camera ispoor.L�The place where the camera is located is dark.– Improve lighting.―The image taken by the camera is darkand difficult to see.L�When there is a strong sunlight or a backlight in the place where thecamera is located, or when you monitor a black object, the image isdark.– Move to a place where is poor at sunlight, or adjust the setting of“EXPOSURE”.40The brightness of the image taken bythe camera is not properly adjusted.L�The brightness of the place where the camera is located haschanged rapidly. Wait for about 10 seconds until the brightness isautomatically adjusted.―The image displayed on the submonitor station distorts or is displayedslowly. (It takes 5 seconds or more tobe displayed.)L�The sub monitor station or the camera is too far from the mainmonitor station. Move closer to the main monitor station. If youinstall a repeater (optional), the image may be improved.L�There is an object such as a concrete wall obstructing the signal.Move to a place without an obstacle. If you install a repeater(optional), the image may be improved.L�A microwave or wireless LAN appliance is in use. Move closer to themain monitor station or use a sub monitor station or camera locatedaway from those appliances. Try again.5454―Recorded images (Main monitor station/Sub monitor station)Problem Cause & Solution PageI cannot protect an image. L�The number of images you can protect has been exceeded. You canprotect up to 20 images. Cancel another protection setting, then tryagain.– Unprotected images will be overwritten by new images.32I cannot erase an image. L�The image is protected. (“ ” indicates a protected image.) Cancelthe protection setting, then try again.32The recorded image taken by the doorstation at night is dark.L�It takes some time to display the image from the door station atnight. Therefore, the auto recording may start before the image canbe displayed. Change the setting of “PICTURE RECORD TIMING”to “DELAYED”.41“--/--, --:--” is displayed for therecording date and time.L�The date and time are not set. Set the current date and time. 20