40TroubleshootingIf there is a problem with your LCD TV please refer to the table below to determine the symptoms, then carry outthe suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting themodel number and serial number (both found on the rear of the TV).Snowy PictureMultiple ImageInterferenceNormal PictureNo PictureNo ColourPoor or DistortedPictureNormal PictureNoisy SoundNormal SoundNormal SoundNormal SoundNoisy SoundNo SoundNo SoundWeak orNo SoundWeak ordistorted soundSymptoms ChecksThere may be red spots,blue spots and greenspots on the screenAerial location, direction or connectionPicture SoundColour Controls set at minimum levelsAerial location, direction or connectionElectrical appliancesCars/MotorcyclesFluorescent lightsVolume levelSound mute switched onTV set to AV modeNot plugged into A.C. outletNot switched onP i c t u r e / S o u n d c o n t r o l s s e t a t m i n i m u m l e v e l sCheck if in stand-by modeThis is a characteristic of liquid crystal panels and is not a problem.The liquid crystal panel is built with very high precision technologygiving you fine picture details. Occasionally, a few non-active pixelsmay appear on the screen as a fixed point of blue, green, or red.Please note this does not affect the performance of your LCD.Retune Channel (s)Sound reception may have deteriorated.Switch NICAM setting (Sound menu) to Off until receptionimproves.