42 43FAQs, etc.Frequently Asked QuestionsMaintenanceMaintenanceDisplay panelThe front of the display panel has been specially treated. Wipe the panel surface gently using only a cleaning cloth ora soft, lint-free cloth.• If the surface is particularly dirty, soak a soft, lint-free cloth in a weak detergent solution and then wring the cloth toremove excess liquid. Use this cloth to wipe the surface of the display panel, then wipe it evenly with a dry cloth, ofthe same type, until the surface is dry.• Do not scratch or hit the surface of the panel with fingernails or other hard objects. Furthermore, avoid contactwith volatile substances such as insect sprays, solvents and thinner; otherwise, the quality of the surface may beadversely affected.CabinetIf the cabinet becomes dirty, wipe it with a soft, dry cloth.• If the cabinet is particularly dirty, soak the cloth in a weak detergent solution and then wring the cloth dry.Use this cloth to wipe the cabinet, and then wipe it dry with a dry cloth.• Do not allow any detergent to come into direct contact with the surface of the LCD TV.If water droplets get inside the unit, operating problems may result.• Avoid contact with volatile substances such as insect sprays, solvents and thinner; otherwise, the quality of thecabinet surface may be adversely affected or the coating may peel off. Furthermore, do not leave it for long periodsin contact with articles made from rubber or PVC.Power cord plugWipe the plug with a dry cloth at regular intervals. (Moisture and dust can lead to fire or electrical shock.)First, unplug the Power cord plug from the wall outlet.FAQBefore requesting service or assistance, please follow these simple guides to resolve the problem.If problem still persists, please contact your local Panasonic dealer or Panasonic Servicenter for assistance. For details (p. 47, 48)For additional assistance, please contact us via the website at:www.panasonic.com/contactinfowww.panasonic.caWhite spots orshadow images(noise)• Check the position, direction,and connection of the aerial.Interference orfrozen digitalchannels(intermittent sound)• Change the direction of antennafor digital channels.• Check “Signal meter” (p. 19).If the signal is weak, check theantenna and consult your localdealer.The LCD panelmoves slightly whenit is pushed with afi ngerClattered soundmight be heard• There are some looseness aroundthe panel to prevent the damage tothe panel.The panel might move slightlywhen it is pushed with a finger, andclattered sound might be heard.This is not a malfunction.The remote control doesnot work• Are the batteries installed correctly? (p. 6)• Has the battery run down?• To operate external equipment of othermanufacturers, register theremote control codes. (p. 20, 37-38)Pictures from externalequipment are distortedwhen the unit isconnected via HDMI• Is the HDMI cable connected properly?(p. 22-23, 41)• Turn Off the TV unit and equipment, thenturn them On again.• Check an input signal from the equipment.(p. 41)• Use a equipment compliant withEIA/CEA-861/861B.