53For Your InformationCustomer Services DirectoryWeb Site: http://www.panasonic.comYou can purchase parts, accessories or locate yournearest servicenter by visiting our Web Site.For Product Information, Operating Assistance, Literature Request, Dealer Locations,and all Customer Service inquiries please contact:1-800-211-PANA (7262), Monday-Friday 9 am-9 pm; Saturday-Sunday 9 am-7 pm, EST.or send e-mail : consumerproducts@panasonic.comService in Puerto RicoMatsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/ Factory Servicenter:Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985Phone (787)750-4300 Fax (787)768-29101-800-332-5368 (Customer Orders Only)Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032(Monday-Friday 6 am-5 pm; Saturday 6 am-10:30 am, PST)(Visa, MasterCard, Discover Card, American Express, Check)Accessory Purchases:As of February 2002Limited Warranty Limits And ExclusionsThis warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOTCOVER normal wear and tear or cosmetic damage, nor does it cover markings or retained images on thepicture tube resulting from viewing fixed images (including, among other things, letterbox pictures onstandard 4:3 screen TV’s, or non-expanded standard 4:3 pictures on wide screen TV’s, or onscreen datain a stationary and fixed location). The warranty ALSO DOES NOT COVER damages which occurred inshipment, or failures which are caused by products not supplied by the warrantor, or failures which resultfrom accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-upadjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightningdamage, modification, or commercial use (such as in a hotel, office, restaurant, or other business), rentaluse of the product, service by anyone other than a Factory Servicenter or other Authorized Servicer, ordamage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTYCOVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIALDAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACHOF THIS WARRANTY. (As examples, this excludes damages for lost time, cost of having someoneremove or re-install an installed unit if applicable, or travel to and from the servicer, loss of media or images,data or other memory or recorded content. The items listed are not exclusive, but are for illustration only.)ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY,ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitationson how long an implied warranty lasts, so the exclusions may not apply to you.This warranty gives you specific legal rights and you may also have other rights which vary from stateto state. If a problem with this product develops during or after the warranty period, you may contact yourdealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor’sConsumer Affairs Department at the addresses listed for the warrantor.PARTS AND SERVICE (INCLUDING COST OF AN IN-HOME SERVICE CALL, WHERE APPLICABLE)WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.