1.3.23 EFA (External Feature Access)You can access special features (e.g., Call Waiting offered by a host PBX or telephone company. This featureis only effective for an outside call. To hold the current call and then talk to the new partyPT/PS SLTEnter desiredservice code.desired servicecodeEnter desiredservice code.Press Recall/hookswitch.Press FLASH/RECALL or EFA.Or press TRANSFER andthen enter 60.While hearing a tone While hearing a toneEnter 60.OROR(EFA)FLASH/RECALL6 0TRANSFERdesired servicecode6 0• In this case, the FLASH/RECALL button on a proprietary telephone must be set to ExternalFeature Access (EFA) mode through system programming.Customizing Your Phone• 3.1.4 Customizing the ButtonsCreate or edit an External Feature Access (EFA) button.1.3.24 Executive Busy Override– Executive Busy Override– Executive Busy Override DenyExecutive Busy OverrideA preprogrammed extension can call someone who is busy on the telephone and establish a three-partyconversation.76 Operating Manual Document Version 2010-081.3.24 Executive Busy Override